Average
207 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Physicians Mutual family is here to help you make confident decisions about dental insurance, life insurance, supplemental medicare, retirement, and pet insurance. It’s what we’ve done for a long time. Since our humble beginnings around a kitchen table in 1902, we’ve never lost sight of what is truly important. That is, taking care of our customers like family. Empowering people like you — from all walks of life — to enjoy the financial security they deserve. That’s what Insurance for all of us is all about.
Physicians Mutual (physiciansmutual.com) has 207 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
207 approved reviews, newest moderated first
Stuart L.
Posted
I dont have to contact you to get things done or corrected. In other words, you get things right to start with,
Response from Physicians Mutual· Oct 23, 2026
Thank you so much for your great review!
Georgina S.
Posted
Xy- has great wealth of info & customer service Never paid any out of pocket bills Not happy about all the increases in mthly premiums the last 4+ years.
Response from Physicians Mutual· Oct 23, 2026
Thank you for providing feedback. We strive for great customer service and appreciate you being a customer.
Kathy D.
Posted
If you could send out letters of rate increases - before January, I'd appreciate it. I need to know this info while open enrollment is open.
Response from Physicians Mutual· Oct 23, 2026
Thank you for your feedback. We understand that knowing about premium changes during open enrollment would help you make coverage decisions. Rate increases are not always known in time to provide notice during that period, but we appreciate you sharing the importance of this timing. If you have questions about your policy’s premium, please call us at 1-800-228-9100.
DAVE B.
Posted
Good coverage but getting expensive
Response from Physicians Mutual· Oct 23, 2026
We appreciate your review! Please know that your comments help us better understand what matters to our customers.
Rosemary S.
Posted
It pays what it says it will!
Response from Physicians Mutual· Oct 23, 2026
We appreciate you being a part of the Physicians Mutual Family!
Terry M.
Posted
you find every reason you can not to cover things on policy you say are covered and we are paying for them
Response from Physicians Mutual· Oct 23, 2026
We are sorry to hear that you are not satisfied with our plan. For dental customers, our entire schedule of benefits covering over 400 procedures is shown at www.PhysiciansMutual.com. We welcome you to call us at 1-800-228-9100 for further clarification of these benefits, or questions on coverage of any of our policies.
Russell L.
Posted
If Medicare pays, physicians mutual pays. I’ve been with them for about 5 years. Probably like other companies, the price keeps going up every year, however.
Response from Physicians Mutual· Oct 23, 2026
Thank you for taking the time to write a review.
Anonymous
Posted
To be clear I’m reasonably confident in my tech abilities. But your website is difficult to navigate and your recovery options for id and password lost are cumbersome and remind me of legacy leftovers from years ago. Fortunately the products you sell are highly competitive and worth the extra hassle. It’d be nice to have both though.
Response from Physicians Mutual· Oct 23, 2026
We appreciate your honesty. We will pass the website feedback along to our web team. Thank you for being a customer!
