Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

6,350 reviews

Pettable ESA4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Rated Honest: 2026

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Debbie
Posted Aug 21, 2025
Very simple process
Very simple process, great communication w the dr and was so friendly and understanding. Made the whole process very stress free.
Response from Pettable ESA· Aug 22, 2025
Hi Debbie, Thank you for sharing your experience! We’re so glad to hear the process felt simple and stress-free for you. 😊 Clear communication and compassionate care are exactly what we strive for, and it’s wonderful to know your clinician made you feel supported and understood. We truly appreciate you choosing Pettable! 💙
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Brian
Posted Aug 20, 2025
The experience was good overall, with one issue
The experience was good overall but I had one problem. I was late to my appointment because I was sent multiple email reminders with one Zoom link, but my provider texted me a different one the morning of the appointment and I forgot. It would be a better experience if the confusing link from Pettable was not sent and you relied on the provider to send that info.
Response from Pettable ESA· Aug 21, 2025
Hi Brian, Thank you for sharing your experience with us. We’re glad to hear that overall your process went well, but we’re truly sorry for the confusion you experienced with the appointment links. We understand how frustrating it can be to receive multiple links and then forget which one to use especially when you’re already focused on preparing for an important appointment. Your feedback is very valuable, and we’ll share it with our team to look at ways to simplify and streamline the process. Ideally, we want communication to be clear and consistent so there’s no added stress when meeting with your provider. We appreciate you pointing this out and giving us the opportunity to improve. Most importantly, we’re happy that despite the hiccup, you had a good overall experience with your provider. Thank you for trusting Pettable with your ESA needs.
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Emely D.
Posted Aug 20, 2025
Kya Miller - Awesome Job
Kya Miller, LICSW, LCSW was very helpful with the entire process. I’m grateful she made the transition very smooth for me and my fur baby.
Response from Pettable ESA· Aug 21, 2025
Hi Emely, We’re so glad to hear that Kya Miller was so helpful throughout the entire process. She has such a gift for guiding clients with care and compassion, and it’s wonderful to know she made the transition smooth for both you and your fur baby. Your kind words mean so much to us, and we’re grateful you took the time to share your experience. It’s an honor to support you in keeping your companion by your side where they belong. Thank you for trusting Pettable with your ESA needs.
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Cass
Posted Aug 19, 2025
Kya Miller, LICSW, LCSW
I had a great experience with Pettable. I was a little nervous because of the possibility of being scammed but everything seemed straight forward and protected. The therapist that I spoke to, Kya Miller, was attentive and responsive. She got back to me quick with any questions I had and I got my letter within a day of the phone call. Thank you so much for taking care of me!
Response from Pettable ESA· Aug 21, 2025
Hi Cass, We’re so happy to hear you had a great experience with Pettable! We completely understand the nerves that can come with starting this process especially with concerns about scams online and we’re glad you felt everything was straightforward, safe, and protected with us. It’s wonderful to know that Kya Miller provided the attentive and responsive care you deserved. Quick communication and support are so important, and we’re thrilled that she was able to answer your questions and deliver your letter within a day of your call. Thank you for trusting us to take care of you and your ESA needs. We’re honored to be part of your journey!
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Ashly A.
Posted Aug 19, 2025
Kya Miller was FAST
Kya Miller was FAST, EFFECTIVE AND EFFICIENT!! Pettable will definitely be the place I send anyone who needs an ESA letter. Thank you
Response from Pettable ESA· Aug 21, 2025
Hi Ashly, We’re so glad to hear that Kya Miller provided you with such fast, effective, and efficient support! She’s truly dedicated to making the ESA process smooth and stress-free, and it’s wonderful to know she delivered that experience for you. Your willingness to recommend Pettable to others means so much to us, it’s the highest compliment we can receive. We’re honored to have earned your trust and to have been able to help you with your ESA letter!
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Caleb Q.
Posted Aug 19, 2025
Paid for the ESA Letter - got charged for a subscription
Paid for the ESA Letter, I've been charged for the last 3 months for some subscription service that I supposedly manually signed up for. I cant cancel the service manually, I had to contact them and then they told me they wont refund anything since payments have gone through.. even though I didnt sign up for it and I didnt use the service at all. A bit absurd. This isnt the first time I've used them either, but this is the only time I've had the problem
Response from Pettable ESA· Aug 21, 2025
Hi Caleb, We’re very sorry to hear about your experience and the unexpected subscription charges. While we don’t have control over how payments process once a subscription is active, we take feedback like yours seriously and want to make sure this gets fully reviewed. Please reach out to us directly at [email protected] with your account details so our team can investigate your billing history and confirm next steps. Even if a refund can’t always be issued, we want to ensure your subscription is properly canceled and that you won’t face any further charges. Thank you for sharing your experience, we’ll do everything we can to help make this right.
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Vendela
Posted Aug 19, 2025
Kya Miller has been wonderful so far!
Kya Miller has been wonderful so far!
Response from Pettable ESA· Aug 21, 2025
Hi Vendela, We’re so glad to hear that your experience with Kya Miller has been wonderful so far! She is dedicated to making the ESA process clear, supportive, and stress-free, and it’s great to know she’s been able to provide that for you. We look forward to continuing to support you and your ESA journey!
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Jordan
Posted Aug 18, 2025
Great Experience
This was a great experience. It was very easy to set up an appointment and get in contact with a therapist who evaluated me to assure that an ESA was applicable. I got my letter the same day as my appointment and everything went very smoothly.
Response from Pettable ESA· Aug 21, 2025
Hi Jordan, We’re so happy to hear that you had such a great experience with Pettable! It’s wonderful to know that setting up your appointment was simple and that connecting with a therapist felt smooth and straightforward. Our goal is always to ensure the evaluation process is clear and supportive, so it’s great to hear you felt reassured that an ESA was right for you. Receiving your letter the same day as your appointment is exactly the kind of timely service we strive for, and we’re glad everything went so smoothly from start to finish. Thank you for trusting Pettable with your ESA needs!
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