Excellent
6,350 reviews
Pettable ESAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Dorit Revitch M.
Posted
its easy and easy to train the dog
Response from Pettable ESA· Oct 6, 2025
Hi Dorit, Thank you for choosing Pettable! We’re so happy to hear that you found the process easy and that your dog has been easy to train. That’s wonderful progress! We love knowing that our program is helping make things simpler and more enjoyable for both you and your pup. We appreciate you sharing your experience with us!
Jordyn
Posted
I was super nervous about this process, but it ended up being a super easy process. Kya Miller LICSW, LCSW made the phone call and receiving of the letter, very simple and efficient. I have nothing bad to say.
Response from Pettable ESA· Oct 6, 2025
Hi Jordyn, We completely understand how nerve-wracking the process can feel at first, and we’re so glad to hear that it turned out to be simple and stress-free for you. Kya Miller is a wonderful part of our team, and we’re thrilled to know she made your experience smooth and efficient from start to finish. We truly appreciate you sharing your feedback and are so happy you had a positive experience. Thank you for trusting Pettable for your ESA needs!
Kandace O.
Posted
Always very easy and professional, I love the whole experience. Never any hassle and I always receive kind and caring help.
Response from Pettable ESA· Oct 6, 2025
Hi Kandace, Thank you for trusting Pettable for your ESA needs! We’re so happy to hear that every experience with us has been easy, professional, and caring. Our team truly strives to make the process as smooth and supportive as possible, so it means a lot to know that you’ve consistently felt well taken care of. We appreciate your kind words and your continued trust in Pettable!
Carrie H.
Posted
This was such an easy and pleasant experience last year, I came back for my renewal this year! Thank you!!
Response from Pettable ESA· Oct 6, 2025
Hi Carrie, Thank you for choosing Pettable again for your ESA renewal! We’re so glad to hear that your experience was easy and pleasant both times. It’s wonderful to know that you felt confident returning to us — your trust and loyalty mean the world to our team. We’re grateful to be part of your ESA journey and happy to continue supporting you and your pet!
Isabella M.
Posted
loved how informative and patient my provider was. very helpful and quick!
Response from Pettable ESA· Sep 29, 2025
Hi Isabella, Thank you for trusting Pettable for your ESA needs! We’re so glad to hear that your provider was informative, patient, and quick in supporting you. It means a lot to us to know that you felt both helped and cared for throughout the process. Our team works hard to make sure every step feels clear and supportive, and your feedback reassures us that we’re on the right track. We truly appreciate you sharing your experience and allowing us to be a part of your ESA journey. Warmly, The Pettable Team
sandra N.
Posted
The process is uncomplicated and efficient. I spoke to the same therapist that did my initial intake. It’s useful to keep when you are moving because some places do not allow for pets.
Response from Pettable ESA· Sep 29, 2025
Hi Sandra, Thank you for choosing Pettable! We’re so happy to hear that you found the process efficient and uncomplicated, and that you were able to reconnect with the same therapist from your initial intake. We know how important consistency and peace of mind are, especially when moving to a new place. It’s wonderful to hear that having your ESA letter has been useful in ensuring you and your pet can stay together without added stress. We appreciate you sharing your experience with us and are grateful to be part of your ESA journey. Warm regards, The Pettable Team
Jared M.
Posted
This is the only company that would take the time to work with me. They understand what it means to really need something and want to help you
Response from Pettable ESA· Sep 29, 2025
Hi Jared, Thank you for trusting Pettable for your ESA needs! Your kind words mean so much to our team. We truly strive to provide not just a service, but real support and understanding for each person’s unique situation. It’s wonderful to know that you felt heard and helped, that’s exactly the kind of care we aim to provide. We’re honored to be part of your ESA journey and to help ensure you and your pet can stay together with peace of mind. With gratitude, The Pettable Team
Happy Customer from S.
Posted
I have used pettable for the past three years for my ESA letter. I have had the same practitioner since I started using Pettable. The process is easy and my practitioner is professional and consistent. I would recommend this service to anyone.
Response from Pettable ESA· Sep 25, 2025
Hi Nikki, Thank you for sharing your experience with us. We’re so glad to hear that you felt comfortable explaining everything during your session and that your therapist provided understanding and objective support. Feeling truly heard and respected makes such a difference, and it’s wonderful to know you had that experience. We’re grateful you chose Pettable to walk alongside you in this process, and we’re always here if you need any additional support in the future.
