Excellent
6,350 reviews
Pettable ESAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Kimberly Kynard W.
Posted
It was quick and my therapist was nice and polite
Response from Pettable ESA· May 19, 2026
Hi Kimberly, Thank you so much for sharing your experience! We’re glad to hear the process was quick and that your therapist was kind and polite throughout your session. We truly appreciate your feedback and thank you for trusting Pettable for your ESA needs!
karimil D.
Posted
Had a really nice experience with the health professional even if it was a short appointment I still was heard and I got my letter within 24 hours and the plus is it was accepted thank you!!!
Response from Pettable ESA· May 19, 2026
Hi Karimil, Thank you so much for sharing your experience! We’re glad to hear that even though the appointment was brief, you felt heard and supported by your health professional. It’s also wonderful to know you received your letter within 24 hours and that it was accepted without any issues that’s exactly the outcome we aim for. We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs!
Martha A G.
Posted
Kya was so nice and thorough with her questions. I’m happy she made the process easy and comfortable for me
Response from Pettable ESA· May 19, 2026
Hi Martha, Thank you so much for sharing your experience! We’re thrilled to hear that Kya was kind, thorough, and helped make the process easy and comfortable for you. We’ll be sure to pass along your kind words to her. We truly appreciate your feedback and thank you for trusting Pettable for your ESA needs!
Marcela P.
Posted
Such an easy and painless process! Everything went smoothly and was very fast
Response from Pettable ESA· May 15, 2026
Hi Marcela, Thank you so much for sharing your experience! We’re thrilled to hear that the process felt easy, painless, and fast from start to finish. Providing a smooth and stress-free experience is exactly what we strive for, so your kind words truly mean a lot to us. Thank you for trusting Pettable for your ESA needs!
Olivia B.
Posted
When I had a problem with scheduling an appointment, the Pettable support staff got back to me immediately to help resolve the issue. I truly appreciated the prompt and professional response from the team! My appointment with Joy was fast, easy and efficient and I was able to get my ESA paperwork updated on short notice. This is my second great experience with this service, I would definitely recommend!
Response from Pettable ESA· May 15, 2026
Hi Olivia, Thank you so much for sharing your experience! We’re glad to hear that our support team was able to quickly assist you with your scheduling issue and provide a prompt and professional resolution. It’s also wonderful to know that your appointment with Joy was fast, easy, and efficient, especially when you needed your ESA paperwork updated on short notice. We truly appreciate your continued trust in Pettable and are honored that this has been your second great experience with us. Thank you for your recommendation and for trusting Pettable for your ESA needs!
Ana C.
Posted
The process was very quick and easy. Kya Miller LICSW, LCSW did a great job.
Response from Pettable ESA· May 15, 2026
Hi Ana, Thank you so much for sharing your feedback! We’re thrilled to hear that the process was quick and easy for you and that Kya Miller, LICSW, LCSW provided great support throughout your experience. Thank you for trusting Pettable for your ESA needs!
customer
Posted
Kya Miller LICSW, LCSW was excellent and so quick to help me!
Response from Pettable ESA· May 15, 2026
Hi there, Thank you so much for your kind feedback! We’re thrilled to hear that Kya Miller, LICSW, LCSW was excellent and able to help you so quickly. We truly appreciate you taking the time to share your experience and will be sure to pass along your kind words to Kya. Thank you for trusting Pettable for your ESA needs!
s W.
Posted
The representative Shaunae Tolson that handle my case was very knowledgeable and detailed about the entire process. The representative was also pleasant to talk to. Rep provided excellent customer service which I appreciated
Response from Pettable ESA· May 13, 2026
Hi S. Woods, Thank you for sharing your experience! We’re so glad to hear that Shaunae Tolson was knowledgeable, detailed, and pleasant to work with throughout your process. It’s wonderful to know you felt well-supported and received excellent customer service we’ll be sure to pass along your kind words to her. Thank you for trusting Pettable for your ESA needs!
