Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

6,350 reviews

Pettable ESA4.7Excellent

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About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Rated Honest: 2026

More in Mental Health

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About Pettable ESA

Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Rated Honest: 2026

Ashley

Posted Feb 10, 2025

Pretty Good Experience Overall

Pettable is very easy to use and incredibly fast. The only feedback I have is that as someone going through the process for two pets, it would have been nice to have a question in the intake paperwork asking why you need an ESA letter for each pet and how the two pets differ in the ways that they help you. This would have prepared me better for my appointment. I was able to answer this okay with my clinician over the phone but was not expecting it and felt a bit put on the spot. Paying for the service would not have been worth it for me if I had not been able to respond properly to the question and had only been only able to get paperwork for one of my pets. The clinician I was paired with was also a bit cold and indifferent over the call. Those minor notes aside, the process was fairly smooth.

Response from Pettable ESA· Feb 10, 2025

Hi Ashley, Thank you for sharing your detailed feedback with us. We're glad to hear that you found our platform easy to use and incredibly fast. At Pettable, we aim to provide a smooth experience from start to finish, and we truly appreciate your honest insights regarding your recent appointment. We understand that going through the process for two pets presents unique challenges. Your suggestion to include a specific question in the intake paperwork to address the reasons for needing an ESA letter for each pet is very valuable. We apologize for any discomfort you experienced during your call when you felt put on the spot. We take your feedback seriously and will review our intake process to ensure it better prepares clients for their appointments in the future. We're also sorry to learn that you felt the clinician came across as cold and indifferent during your call. Our goal is to provide compassionate and supportive service, and we regret that this was not reflected in your experience. Please know that we are continually working on improving our service, and your comments will be used to help us do better. Thank you again for your thoughtful feedback and for choosing Pettable. We truly appreciate your trust in us, and we're here to support you every step of the way.