Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

6,350 reviews

Pettable ESA4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Rated Honest: 2026

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Boogie B.
Posted Feb 25, 2025
Easy
Easy, successful process! Could not be happier for the freedom we now have for our fur-baby!
Response from Pettable ESA· Feb 26, 2025
Hi Boogie Beautiful, Thank you so much for your wonderful feedback! We're thrilled to hear that you found the process easy and successful, and we're delighted that you now enjoy the freedom for your fur-baby. Our team is dedicated to making every step as smooth and supportive as possible, and your satisfaction means the world to us. Thank you for trusting Pettable with your ESA needs!
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Tysean T.
Posted Feb 23, 2025
Kya Miller
Kya Miller, LICSW, LCSW Was an absolute blessing! Super grateful to of received the above and beyond customer service.
Response from Pettable ESA· Feb 25, 2025
Hi Tysean, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Kya Miller was an absolute blessing for you and that you received above and beyond customer service. We truly appreciate your kind words and are so glad that our team could provide the support you needed during this process. Your feedback motivates us to continue striving for excellence in every interaction. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for trusting Pettable with your ESA needs!
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Nikita T.
Posted Feb 23, 2025
Quick and Easy
The appointment was quick and easy! I love using pettable! Thank you for your time and services!
Response from Pettable ESA· Feb 25, 2025
Hi Nikita, Thank you so much for your kind words! We're thrilled to hear that your appointment was quick and easy and that you love using Pettable. Our team is dedicated to ensuring a smooth, supportive experience, and your positive feedback means the world to us. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for trusting Pettable with your ESA needs!
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Shae
Posted Feb 21, 2025
Absolutely wonderful therapist
Absolutely wonderful therapist, quick service, and a comprehensive letter about my need for my canines. Thank you!
Response from Pettable ESA· Feb 25, 2025
That’s fantastic to hear, Shae! 🐶💙 We're so glad you had a great experience with your therapist and that everything was handled quickly and thoroughly. If you ever need anything else, don’t hesitate to reach out. Wishing you and your canines all the best! 🐾😊
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Fatima Z.
Posted Feb 21, 2025
My letter was approved
My letter was approved! I was skeptical at first but thank you so much!! I waited to get it approved before reviewing
Response from Pettable ESA· Feb 25, 2025
That’s amazing news, Fatima! I totally understand the skepticism, but I’m so glad everything worked out for you. Enjoy the peace of mind, and if you ever need anything in the future, Pettable's got your back! Thank you for choosing Pettable!
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stephanie O.
Posted Feb 20, 2025
besides a letter I cant use, now there are the monthly fees
So I signed up and only selected the ESA letter option. They charged me a 14.99 monthly fee for I do not know what I also explained I didn't select that option, but knowing that businesses add things on the back end, i let it go. I reached out to them to cancel the fee moving forward and 1 month later guess what fee is being charged to my card... you guessed right a 14.99 fee.
Response from Pettable ESA· Feb 25, 2025
Hi Stephanie, Thank you for taking the time to share your feedback. I'm sorry to hear about the confusion and inconvenience regarding the $14.99 monthly fee. I understand how frustrating it can be when you're charged for something you didn't intend to subscribe to, especially after you reached out to cancel it. At Pettable, we strive to maintain transparent pricing and clear communication, and it sounds like we missed the mark in your case. I would like to help resolve this issue for you. Please reach out to our support team at [email protected] and we'll be happy to review your account details, cancel the unwanted subscription, and address any additional concerns you may have. We truly value your feedback as it helps us improve our service. Thank you for trusting Pettable with your ESA needs, and we hope to make this right for you as soon as possible.
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Anna Szlembarska A.
Posted Feb 20, 2025
Knoweldgage staff + positive experience
The whole process was really easy and the staff are well informed to properly help you with your situation! I was quite hesitant with this at first, but was willing to try something new and usual because I really needed documentation for my kitties. I had a very positive experience
Response from Pettable ESA· Feb 20, 2025
Hi Anna, Thank you so much for sharing your experience with us! We're thrilled to hear that you found the process easy and that our knowledgeable staff was able to help you with your situation. We understand that it can be daunting at first, especially when you're seeking documentation for your kitties but we're so glad you took a chance on something new and had a very positive experience. Your feedback truly motivates us to continue providing compassionate, clear, and efficient support to all our clients. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for trusting Pettable with your ESA needs!
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Jayla T.
Posted Feb 19, 2025
Quick and easy experience
Quick and easy experience. Dog was approved for ESA housing immediately!
Response from Pettable ESA· Feb 19, 2025
Hi Jayla, Thank you so much for sharing your positive experience! We're thrilled to hear that the process was quick and easy for you and that your dog was approved for ESA housing immediately. It's our goal to ensure that every step is seamless and efficient, so it's wonderful to know we could help you get the support you needed right away. Thank you for trusting Pettable with your ESA needs!
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