Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

6,350 reviews

Pettable ESA4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Rated Honest: 2026

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Diana A.
Posted May 10, 2025
Kya Miller
Kya Miller, LICSW, LCSW, demonstrated excellent communication in outlining the steps needed for a thorough client evaluation. Her attention to detail is exceptional. Overall, both Pettable and Kya Miller have provided outstanding support and service.
Response from Pettable ESA· May 12, 2025
Hi Diana, Thank you so much for your thoughtful feedback! We’re delighted to hear that Kya Miller provided you with such clear and detailed guidance throughout your evaluation. Her professionalism and attentiveness are qualities we’re very proud of, and it’s wonderful to know they helped make your experience a positive one. We’re equally glad that Pettable as a whole met your expectations. Should you need any further assistance, documentation, or renewals in the future, we’re always here to help. Thank you again for choosing Pettable!
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Becky T.
Posted May 9, 2025
Great first experience
This was my first experience with getting an ESA letter and speaking to a counselor. It was very easy to set up the appointment and the communication was very thorough. The licensed counselor i spoke to was amazing and made the experience less stressful. She also told me if I need to talk about anything that I can call her at her work number anytime. Thank you for making the experience easy and stress free.
Response from Pettable ESA· May 12, 2025
Hi Becky, Thank you so much for sharing your thoughtful feedback! We’re truly glad to hear that your first experience getting an ESA letter and speaking with a licensed counselor went so smoothly. It's wonderful that your counselor provided not only professionalism and clarity but also the reassurance and ongoing support you needed. That kind of compassionate care is exactly what we aim to provide to every individual who trusts us with their ESA journey. We’re honored to have made the process easy and stress-free for you, and if you ever need any further assistance, don’t hesitate to reach out. Thank you for choosing Pettable!
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Ashley B.
Posted May 9, 2025
Aubrey is Awesome
Aubrey was quick and easy to schedule with and caring with her questions. Her advice was sound and extremely helpful.
Response from Pettable ESA· May 12, 2025
Hi Ashley, Thank you for your kind feedback! We’re so glad to hear that your experience with Aubrey was smooth, supportive, and insightful. At Pettable, we strive to make the process accessible and compassionate, and it's great to know Aubrey delivered that level of care. If you need any further support in the future, we're always here to help. Thank you for choosing Pettable!
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aj
Posted May 9, 2025
She was so nice!
She was so nice!
Response from Pettable ESA· May 12, 2025
We’re so happy to hear that, AJ! It’s wonderful to know that our provider made you feel comfortable and supported — that’s exactly the experience we aim to provide. Thanks again for sharing, and thank you for choosing Pettable!
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Emily P.
Posted May 9, 2025
Easy to make an appointment
Easy to make an appointment. Fast service and kind provider.
Response from Pettable ESA· May 12, 2025
Hi Emily, Thank you for your kind words! We're glad to hear the process was smooth, the service was prompt, and that your provider was kind and supportive. We truly appreciate your feedback and thank you for choosing Pettable!
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Zoie C.
Posted May 7, 2025
Super helpful!
Super fast turn around and the clinician was very nice and easy to talk to!
Response from Pettable ESA· May 8, 2025
Hi Zoie, We're so glad to hear that you had a positive experience! It's great to know the clinician made you feel comfortable and that the turnaround time met your expectations. We’re here to make the process as smooth and supportive as possible. Thank you for choosing Pettable!
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Mari
Posted May 7, 2025
Dr Aubrey made my experience perfect
Dr. Aubrey was wonderful — very attentive and supportive! Everything went smoothly and without any issues. I received my first ESA in just two days, and my renewal was processed even faster. Love it!
Response from Pettable ESA· May 8, 2025
Hi Mari, Thank you so much for your kind words! We're so glad to hear that Dr. Aubrey provided you with attentive and supportive care throughout both your initial ESA process and your renewal. It’s wonderful to know everything went smoothly and quickly as it is exactly the kind of experience we aim to provide! Thank you for choosing Pettable!
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Evan H.
Posted May 7, 2025
$50 hidden fee for "forms package"
$50 hidden fee for "forms package", but otherwise good experience and accepted by housing provider.
Response from Pettable ESA· May 8, 2025
Thank you for your feedback, Evan. We're glad to hear your housing provider accepted the ESA letter and that your overall experience was positive. We understand that additional fees, like the $50 for the forms package, can be unexpected, and we appreciate you pointing that out. We strive to make our pricing as transparent as possible and are always working to improve how we present that information upfront. Thank you for choosing Pettable!
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