PETKITReviews of petkit.com

Response from PETKIT· Apr 11, 2025

Hi Aloma, Thank you so much for sharing! We're really glad the self-cleaning feature is making things easier for you. Wishing you and your kitties all the best! 💛

Response from PETKIT· Apr 10, 2025

Thank you so much for sharing your experience! We're so happy to hear that the self-cleaning feature has been helpful for you. We completely understand that lifting it can be a challenge, and we appreciate your feedback. Wishing you and your cat continued comfort and ease with the litter box! 😊

Response from PETKIT· Apr 10, 2025

Hi Kimberly, We’re really sorry to hear that your experience didn’t meet expectations, and we sincerely apologize for the inconvenience caused. To better assist you, could you please let us know which model of the litter box you’re using? Also, if you could share a few more details about the issues you're encountering—such as when the emptying problem started and what exactly happened with the deodorizer attachment—we’d be happy to look into it further. Please feel free to send us a private message with your order details and any photos or videos if possible. Our team is ready to help and will do our best to resolve this for you as quickly as possible. Thanks again for your feedback😊

Response from PETKIT· Apr 11, 2025

Hi Melissa, Thank you for your thoughtful feedback! We’re so glad to hear that all four of your cats, including your senior kitties, are using the unit well. We appreciate you pointing out the difficulty with the front button and cleaning the top interior—we’ll share this with our product team for future improvements. Thanks again for choosing PETKIT! 💛

Response from PETKIT· Apr 11, 2025

Thank you so much for your kind words! We're thrilled to hear the product has made life easier for you and your three cats. Wishing you many fresh, hassle-free days ahead! 💗

Response from PETKIT· Apr 11, 2025

Hi Maria, Thank you for your feedback! We're so glad to hear that you love the tofu-based cat litter and that it’s working well with your automated litter box. We truly appreciate your support! 💗

Response from PETKIT· Apr 11, 2025

Hi Jeanette, Thank you for sharing your experience! We're so glad the YumShare smart feeder worked well for you and your cats. We appreciate your feedback on the app, and we’ll definitely keep that in mind for future improvements. Thanks again! ❤️

Response from PETKIT· Apr 3, 2025

Hello, Thank you for your feedback. We would like to clarify that none of our PETKIT litter boxes, neither the current nor previous generations, have ever been declared defective or removed from the market. We are sorry to hear that you are not satisfied with your device. If you are experiencing any issues with its functionality or have suggestions for improvements, please let us know. We greatly appreciate your feedback and take it seriously to continuously optimize our products. Our goal is to provide you and your cat with the best possible experience. —————————— Hallo, vielen Dank für Ihr Feedback. Wir möchten klarstellen, dass keines unserer PETKIT-Katzenklos, weder die aktuellen noch die vorherigen Generationen, jemals als fehlerhaft deklariert oder vom Markt genommen wurden. Es tut uns leid zu hören, dass Sie mit Ihrem Gerät nicht zufrieden sind. Falls Sie Probleme mit der Funktionalität haben oder Verbesserungsmöglichkeiten sehen, lassen Sie es uns bitte wissen. Wir schätzen Ihr Feedback sehr und nehmen es ernst, um unsere Produkte weiter zu optimieren. Unser Ziel ist es, Ihnen und Ihrer Katze die bestmögliche Erfahrung zu bieten.