Marlene L.
Posted
My last package got lost and I don’t…
My last package got lost and I don’t know how to fix it.

Great
188 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PetHeal, our passion is deeply rooted in 'Helping Your Pet Live Their Best Life.' As pioneers in pet care, we bring you a range of premium products, with the spotlight on our renowned PetHeal Immune Guard. Meticulously crafted to elevate vitality and promote holistic health, our natural supplements stand as a testament to our commitment to your furry companion's well-being. Thousands of satisfied pet owners trust us for our dedication to excellence, offering antioxidant-rich solutions and unwavering immune support. Explore the PetHeal difference—a name synonymous with top-tier pet care, innovation, and customer satisfaction. Choose PetHeal, where we believe that every pet deserves to live their absolute best life. Join us on this journey towards a happier, healthier companion.
Petheal (petheal.com) has 188 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
Showing 32 reviews with 1 star · Clear filters
Marlene L.
Posted
My last package got lost and I don’t know how to fix it.
Sherry M.
Posted
Once again you have charged me for 2 and only sent 1. This is the second time you have charged my acct this way. If this happens once more I will cancel my subscription with your company. I would like a refund for the 75.75 that I was charged
Stephanie T.
Posted
The auto ship came too fast and I have sent at least two emails trying to cancel subscription and send back what came for a refund with no response.
katie
Posted
I have seen no difference in either of my dogs
Mercyme
Posted
You cancelled my order so I had to replace it and reorder. Then I called your customer service twice and waited 23 mins with no answer. I tried to change another separate subscription but you cancelled my new order instead. A huge hassle and time spent to get this straightened out and the only reason it was fixed is because I had to start a whole new order instead. This is not the first time I have had similar issues. I love your products but your customer service can be significantly improved.
Miguel A.
Posted
Your customer service is non existent. I emailed you guys numerous times about charging my card and sending me things I didn’t authorize and I have yet to get a response. Never will I buy anything from you guys again
Krystal W.
Posted
I am very very upset with the customer service this company provides! It is so hard to talk with someone! I need a refund because the package came dog took one dose and still passed on! So I am requesting a full refund and no one will email back!
Debra
Posted
I don’t have the product yet. I have emailed several times. I ordered 2 paid for two & from Invoice it looks you sent 1 you don’t even care enough to answer your emails. Horrible customer service