PetflowReviews of petflow.com

Love PetFlow! Been using them for years!!!

Part of my order was defective and I wrote to tell them so. I received a form letter of acknowledgement back, but it took 3 days for an actual response. The item is being replaced, but has not yet shipped and I think their customer service is pretty poor.

As soon as I gave him his first taste he wouldn’t leave me alone after he ate lol what a great come back

Great. I initially got only two of the four items I ordered . But the rest of the items I ordered came the next day.

This was my first order from PetFlow, but it won't be my last. The dog food that I needed was available, the website was easy to navigate, and the order arrived on time. I'm a happy customer.

This would be five stars. Customers service was fast friendly and helpful. I deducted 2 stars because my order took so long to arrive...this was i m sure due to unforseen circumstances like our recent weather,covid and such however I was told at the time I placed my order that it would arrive in 3 to 4 days. Because of the delay i had to go locally and find a small bag of food to tide me over. It was just a hassle but things happen and I 'll live! Lol

Ordering dog food and treats online works out great!

Packaging has improved, the 30lb bags I order are FINALLY coming in the proper sized boxes & my last very large order (8 bags) were packed well and the tape held…a first. Your Customer Service on the phone was awesome luckily for me because I find the website very cumbersome when good savings sales are offered & I must change my auto ship quantities for a one time sale. Keep it up, you’re almost there!