Excellent
57,206 reviews
PetflowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
CHRIS R.
Posted
Easy to order, prices are comparable and shipping right to my door, great. I've had one order that was messed up. I called customer service and the lady was very helpful, professional and quickly fixed my issue. Petflow is fantastic. The only issue I'm having now is back-ordered products but that's everywhere now so certainly not upset with Petflow for that. Keep up the good work.
MICHELLE
Posted
In a world where cat food is an item on the hard to find list, I googled “Where can I find….” And discovered your website. I am thankful you were able to supply, and continue to supply, the food my kitties love. Thank you
Louis
Posted
Good selection, easy to shop, and a good price, The only thing I could ask for is a way to check order status. If it's there, I couldn't find it. Otherwise a very good first experience, and I'll be back.
Jacque J.
Posted
So happy to find y’all and be able to order and receive the product. A lot of places are out. Thank you!
lulu
Posted
the worst, don't buy from them. they screw everything up from the spelling of my name, my phone number and not telling me they were out of something i paid for and it was an urgent order.
Mike K.
Posted
Slow on delivery and communication
DEBORAH S.
Posted
The pet service I usually use was out of the cat food I needed. You had it. Your service is as good or better than what I usually use. You were fast and you kept me aware of its status. You have a new customer, I’m very pleased! Thank you!
MYRNA S.
Posted
Unfortunately my last 2 ordered have taken over a week to arrive. The last order apparently got "stuck" in the system and sat for a week in "order shipping" status, promoting a phone call to resolve.
