Linda
Posted
Very helpful
Very helpful
Response from Pawp· Oct 4, 2021
Linda, we're so glad Pawp has been helpful! :)

Great
1,735 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Linda
Posted
Very helpful
Response from Pawp· Oct 4, 2021
Linda, we're so glad Pawp has been helpful! :)
Maryann H.
Posted
I haven't had to use my insurance to date thank goodness. I have used the veterinarian and was pleased with her help.
Response from Pawp· Oct 4, 2021
Maryann, we're so glad you've had a pawsitive experience chatting with our vets! :)
Marie
Posted
Great resource for all pet parents!
Response from Pawp· Oct 4, 2021
Carlos, thank you for the kind words! :)
Michael
Posted
I had a emergency and when I logged on pawp I kept getting messages that no vets where available . This is unacceptable
Response from Pawp· Oct 4, 2021
Hi Michael, thank you for the feedback. A member from our team will be reaching out to you shortly.
Jamie-Hermitage,TN
Posted
Your vet was very helpful in telling on what to do with my dog Lulu. I also did what she told me to do and went my vet. Lulu is feeling better now .Thank you for the helpful advice.
Response from Pawp· Oct 4, 2021
Hi Jamie, we're so glad Pawp was able to help and that Lulu is feeling better! :)
Julia
Posted
My cat had an abscess and was very painful. I really wasn’t sure what I was looking at and was really worried. A Pawp.com vet helped me come up with a plan for care. It was a tremendous help to have a vet on the phone when I was nervous. This feature hands down is a singular reason to purchase this policy. I haven’t had an emergency under this policy (thank goodness) but it has already paid for itself. Thank you Pawp.com!!!
Response from Pawp· Oct 4, 2021
Julia, we're so glad Pawp was able to be there for you and your cat!! We know how scary it can be when our pets are in pain. Thank you for the kind words, we really appreciate it! :)
Dissatisfied
Posted
I did as suggested but my puppy still has trouble with the leg and since I have no money due to job loss I have not been able to take him to the vet. Considering canceling this
Response from Pawp· Dec 10, 2021
We're so sorry you had a negative experience. We would love to learn more so that we can hopefully learn, grow and make sure this does not happen again in the future. We care about our members and pets deeply. Please reach out to [email protected] to set up a time to speak with our team.
Gerald
Posted
Very courteous, friendly and helpful visit and advice. Thank you once again!
Response from Pawp· Oct 4, 2021
Gerald, thank you for the kind words!! :)