Excellent
614 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When choosing a lender, it’s important to work with the best! Founded in 2001, our company has grown to become the largest retail reverse mortgage lender in America*.It’s also important to work with a lender that has credentials. One Reverse Mortgage is approved by the U.S. Department of Housing and Urban Development (HUD) and our loan program is insured by the Federal Housing Administration (FHA). Companies approved by both the FHA and HUD must follow strict guidelines that help protect consumers.We also have an A+ rating with the Better Business Bureau and are a member of the National Reverse Mortgage Lenders Association (NRMLA).BlogAbout UsWhere We LendContact Us
One Reverse Mortgage, LLC (onereversemortgage.com) has 614 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
614 approved reviews, newest moderated first
Donald H.
Posted
Easy to deal with. Efficient and friendly. Answered all my questions i a timely manner.
Response from One Reverse Mortgage, LLC· Mar 8, 2018
Thank you for sharing. We are glad you had a good experience with our company!
Carl L.
Posted
We had a great deal of reservation going into the process but each concern has been addressed quickly. Responses have been quick, decisive with calls or e-mails. It's truly been a team effort with each group doing their part efficiently and passing on the the next group. We would certainly recommend One Reverse Mortgage to anyone who needs the process.
Response from One Reverse Mortgage, LLC· Mar 1, 2018
Thank you for your review! We strive to work as a team and make sure our clients' needs are being met. We are happy to hear we were able to do that for you.
Richard S.
Posted
Everyone we have worked with have been very knowledgeable, courteous and very helpful with our goal or reaching the end of this process
Response from One Reverse Mortgage, LLC· Mar 1, 2018
We are glad our team members have met your expectations! Thank you for sharing.
Marie P.
Posted
Every one, without exception, I have encountered during this process deserves a 5 star rating. In my 75+ years I have never done business with a more friendly, helpful and knowledgeable company ! Kudos to all !!
Response from One Reverse Mortgage, LLC· Feb 22, 2018
Thank you for your wonderful review! It's nice to know our team members are living our belief: "Every client. Every time. No exceptions. No excuses!"
Fuad H.
Posted
Working with One Reverse Mortgage has been very smooth and easy to understand. Excellent follow up and step by step explanations. They made what can be a stressful experience to a stress free experience. I highly recommend One Reverse Mortgage.
Response from One Reverse Mortgage, LLC· Feb 20, 2018
This is wonderful to hear! We work hard to make sure the process is as simple as can be. Thank you for sharing and recommending!
Leslie D.
Posted
Mike O’Leary should be cloned. He was calm, smart, caring, informative, patient, accessible, friendly and professional.
Response from One Reverse Mortgage, LLC· Feb 20, 2018
Thank you for sharing! We are happy to hear that Mike was such a pleasure to work with. We will work on the cloning!
Karen B.
Posted
I am amazed of how smoothly everything happened in this process. Patrick answered every question, returned my calls promptly, made sure I was satisfied with all explanations. I would recommend this company to anyone thinking about doing a reverse mortgage. 1 Reverse Mortgage made sure we understood everything, making sure we knew this was right for us.
Response from One Reverse Mortgage, LLC· Feb 20, 2018
Thank you for sharing. We strive to make the process simple and smooth. We are glad to hear you would recommend us. Thank you!
Elizabeth G.
Posted
Excellent and professional service with professional and caring service reps. Ryan Watson and Leni Burris were both very courteous and knowledgeable. They helped to make the process of obtaining a loan painless and expedient.
Response from One Reverse Mortgage, LLC· Feb 15, 2018
We are happy our team members were helpful and caring. Thank you for sharing your experience with us!
