NoctivioReviews of noctivio.com

Response from Noctivio· Jan 3, 2025

Hey Ario, Mike here from Noctivio. Thanks for reaching your review, and I’m sorry to hear about the trouble! We send all customers a confirmation email immediately after their purchase, which includes the receipt and order number. If you didn’t receive it, it’s possible the email address entered at checkout might have been incorrect. To help locate your order and resend the confirmation, could you please provide me with your full name and the email address used during checkout? You can reach me at [email protected]. Once I have those details, I’ll make sure to sort this out for you right away. Looking forward to hearing from you! Cheers, Mike

Response from Noctivio· Dec 29, 2024

Hi Susan, Thank you for updating your review and sharing your thoughts. I’m glad we were able to resolve the issue. I’d like to provide a bit more clarity on our ordering process for you and other potential customers reading this. Our system includes optional post-purchase offers, which provide special discounts on additional items. These offers are exclusively reserved for customers who purchase our main product. This is a common practice in the online retail space, designed to give customers access to discounted items they may find valuable. Every step of the process includes clear "Yes" and "No" buttons, allowing customers to accept or decline based on their preferences. I understand the process may have seemed confusing, and we’ll continue working to make it as clear and user-friendly as possible. Additionally, I want to again apologize for the delay in responding to your initial inquiry—it was due to the holiday period, but I appreciate your patience. Thank you for giving us the chance to address your concerns, and I hope this explanation provides some additional insight. Best regards, Mike Founder, Noctivio

Response from Noctivio· Dec 29, 2024

Hi Glenn, Thank you for sharing your experience with our Mouth Tape. I understand your concerns regarding the increase in apnea events and air leaks after just one night of use. Transitioning from habitual mouth breathing to nasal breathing can indeed require an adjustment period. We recommend using the Mouth Tape consistently for at least 14 nights to allow your body to adapt to this new breathing pattern. Many users find that, after this initial adjustment period, they experience significant improvements in sleep quality and a reduction in sleep apnea symptoms. It's important to note that sleep apnea is a complex condition that often necessitates a commitment to lifestyle changes and treatments to achieve meaningful improvements. While traditional solutions like CPAP machines are effective for many, they can be cumbersome, uncomfortable, and expensive. In contrast, our Mouth Tape offers a simple, natural, and cost-effective alternative that promotes nasal breathing, which has been associated with numerous health benefits, including improved oxygenation and reduced snoring. I encourage you to continue using the Mouth Tape for the recommended period to fully experience its potential benefits. If you have any further questions or need additional support during this adjustment phase, please don't hesitate to reach out to us at [email protected]. We're here to assist you on your journey to better sleep. Best regards, Mike Founder, Noctivio