Average
1,078 reviews
NebrooHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Improve your hearing without breaking the bank - For Americans with mild to moderate hearing loss: without a prescription, costly audiologist visits and expensive hearing aids. You are just one step away from Hearing clearly again. Americans that suffer from mild/moderate hearing loss don’t need to visit a doctor or spend thousands on hearing aids anymore.
Nebroo (nebroo.com) has 1,078 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
1,078 approved reviews, newest moderated first
phyllis B.
Posted
Larry was great. Answered all my questions and very helpful
Response from Nebroo· Oct 16, 2026
Hi Phyllis, thank you for taking the time to leave a review! We're so glad Larry was able to answer all of your questions and make things easy for you. We'll be sure to pass your kind words along to him. — The Nebroo Team
Diane
Posted
I wasn't happy with the in the ear hearing aid. No matter what I did it made my ears hurt and also gave me a headach. I wrote an email to customer service and received a response from a lovely person named Amanda. After writing her back, she gave me a call on the phone. She offered me a different style that went behind the ear and asked me if I would like to try them for a while. I was desperate to be able to hear so I agreed. Amanda kept in contact with me until the product showed up. After using them it was love at first try. I am definately keeping them and I CAN HEAR! LOVE THIS COMPANY AND LOVE AMANDA. Thank you so much for all your support.
Response from Nebroo· Oct 16, 2026
Diane, this made our day! We're sorry the in-the-ear style caused you discomfort, and we're so happy the behind-the-ear option turned out to be a perfect fit. Hearing that you can hear again is exactly why we do what we do. Amanda will be thrilled to read this, and we'll make sure she sees your lovely message. Enjoy every sound! 😊 — The Nebroo Team
Jessica G.
Posted
The customer service representative I spoke with was so kind and patient. I am 82 years old and not very good with technology and she walked me through everything step by step without making me feel foolish. The hearing aids themselves work wonderfully.
Response from Nebroo· Oct 16, 2026
Thank you so much for sharing this, Jessica. Technology can feel overwhelming, and we're really glad our representative took the time to guide you through each step with kindness and patience. It's wonderful to hear your hearing aids are working so well for you! We'll share your feedback with our team. — The Nebroo Team
Natarajan G.
Posted
Pleasant customer service experience. I received a wrong product that did not have the feature I was looking for, and I wanted to return the product. The service professional was kind enough to send for another piece with the upgrade at no extra cost. Waiting to receive the package
Response from Nebroo· Oct 16, 2026
Thank you for sharing your experience! We’re glad our team was able to assist you and offer an upgraded product at no additional cost. We appreciate your patience while you wait for your package, and we hope the upgraded model meets your needs. Thank you for choosing Nebroo! ❤️
Melody F.
Posted
I was on a fixed income and nervous about spending money on hearing aids I wasn't sure about. The 120-day return policy gave me the confidence to try them. Now I would never send them back. I can hear conversations in restaurants for the first time in years.
Response from Nebroo· Oct 16, 2026
Thank you for sharing your experience! We’re delighted to hear that our hearing aids have made such a meaningful difference, especially when enjoying conversations in restaurants. We understand that making this purchase was a big decision, and we’re glad our 120-day money-back guarantee gave you the confidence to give them a try. Thank you for choosing Nebroo and for letting us be part of your journey to better hearing! ❤️
Fred M.
Posted
Rich made my request to return my hearing aids an actual pleasant experience.
Response from Nebroo· Oct 16, 2026
Thank you for sharing your feedback! We’re happy to hear that Rich made your return request a pleasant experience. We’ll be sure to share your kind words with him. We appreciate you taking the time to recognize his efforts and thank you for giving Nebroo the opportunity to assist you! ❤️
Lora D.
Posted
My situation was somewhat complicated in that I wanted to return my complete set of hearing aids as well as a replacement that had been sent. The original set was uncomfortable and had a hissing sound that wouldn't stop, which is why a replacement was sent. The representative, Ben, spoke with his supervisor and we came to an incredibly generous resolution to the problem. My hearing loss requires having over/behind the ear aids. The support team was definitely concerned that I get a refund and guided me through the process. I will definitely recommend this company for their swift action and professionalism.
Response from Nebroo· Oct 16, 2026
Thank you for sharing your experience! We’re glad Ben and our support team were able to work with you to find a generous resolution that addressed your concerns. We understand how important it is to find hearing aids that suit your specific needs, and we’re pleased that our team guided you through the refund process with care and professionalism. We’ll be sure to share your kind words with Ben. Thank you for your recommendation and for giving Nebroo the opportunity to assist you! ❤️
Jerry B.
Posted
Marcus listened to my reason for needing to return this model due to my difficulty with adjusting settings. He solved that issue in a very kind way. I really appreciated working with him and now look forward to my new order coming I think he said in 7 to 10 days. Thanks so much.
Response from Nebroo· Oct 16, 2026
Thank you for sharing your experience! We’re so glad Marcus listened to your concerns and found a kind and helpful solution that worked for you. We’ll be sure to pass along your appreciation to him. We hope your new order arrives soon and that you enjoy your upgraded experience with Nebroo. Thank you for your trust and support! ❤️
