NebrooReviews of nebroo.com

Vision & Hearing
1768, 701 Tillery Street Unit 12, Austin, Texas

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3.9

Average

1,078 reviews

Nebroo3.9Average

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Nebroo

Improve your hearing without breaking the bank - For Americans with mild to moderate hearing loss: without a prescription, costly audiologist visits and expensive hearing aids. You are just one step away from Hearing clearly again. Americans that suffer from mild/moderate hearing loss don’t need to visit a doctor or spend thousands on hearing aids anymore.

Nebroo (nebroo.com) has 1,078 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.

Also known as: nebroo.com
Website: nebroo.com
Category: Vision & Hearing
Location: Austin, Texas
Listed on Rated Honest: 2026

Nebroo reviews

1,078 approved reviews, newest moderated first

Bonnie L.
Posted Oct 17, 2026
Corrected issue
Corrected issue
Response from Nebroo· Oct 22, 2026
Thank you, Bonnie! We're glad we could get your issue corrected. We appreciate your feedback. — The Nebroo Team
Doug B.
Posted Oct 17, 2026
Don’t waste your money
Don’t waste your money. I bought a pair and I tried them for three weeks and they sounded extremely Tinney and echoey and of course the Support they said they were going to give me never ever happened
Response from Nebroo· Oct 22, 2026
We're sorry to hear the hearing aids sounded tinny and echoey for you, and that you didn't receive the support you expected. That is not what we want for our customers. A member of our team will reach out to you directly to help. — The Nebroo Team
Jeramy
Posted Oct 17, 2026
Amanda was very helpful and kind.
Amanda was very helpful and kind.
Response from Nebroo· Oct 22, 2026
Thank you, Jeramy! We're glad Amanda was helpful and kind. We'll pass your words along to her. — The Nebroo Team
S H.
Posted Oct 17, 2026
THank you
Initially when I ordered, I was extremely upset when the total bill was $800 thinking I was paying for something under $300.I tried to cancel the order,after being on hold for 45 mins,I hung up and sent an email.Today I got my credit card bill with this charge and was again upset.I called and spoke to Regina,she was so nice listened to me and even though I just wanted to cancel she took care of the problem and I am now looking forward to receiving my hearing aids. I do have a problem hearing and it is starting to get a little frustrating . Thank you Regina for your understanding and kindness and I apologized if I was a bit difficult.
Response from Nebroo· Oct 22, 2026
Thank you for sharing this, and for your kind words about Regina. We're sorry for the upset over your order total and the long hold while you tried to reach us. We've been experiencing issues with our phone lines, and we sincerely apologize for the wait. No apology needed on your side at all. We're glad Regina listened and took care of it, and we'll make sure she hears your thanks. We hope you enjoy your hearing aids. — The Nebroo Team
Mary S.
Posted Oct 17, 2026
Wonderful customer service from Amanda
Wonderful customer service from Amanda! She was helpful and patient and listened to my concerns. I appreciate the time she spent on the phone with me helping me with my needs.
Response from Nebroo· Oct 22, 2026
Thank you, Mary! We're so glad Amanda was helpful and patient and gave you the time you needed. We'll share your kind words with her. — The Nebroo Team
Len Z.
Posted Oct 16, 2026
Amanda was very patient with me.
Amanda was very patient with me.
Response from Nebroo· Oct 22, 2026
Thank you, Len! We're glad Amanda was patient with you. We'll let her know. — The Nebroo Team
Sandi P.
Posted Oct 16, 2026
Very helpful
Getting to speak with someone on the phone alone was difficult, but when I sent an email, a reply was quickly sent and I was called back by a representative who was very kind and helpful with my concerns. Marcuz was the rep. That helped me.
Response from Nebroo· Oct 22, 2026
Thank you, Sandi. We apologize for the difficulty reaching someone by phone. We've been experiencing issues with our phone lines, and we appreciate your patience. We're glad emailing worked and that Markuz was kind and helpful when he called you back. We'll share your feedback with him. — The Nebroo Team
Darlene C.
Posted Oct 16, 2026
Paige …
Paige was wonderful helping me get the right hearing aid for my little 👂.
Response from Nebroo· Oct 22, 2026
Thank you, Darlene! We're so glad Paige helped you find just the right hearing aid. We'll pass your kind words along to her. — The Nebroo Team

NebrooReviews of nebroo.com

Rating breakdown

What customers rate

About Nebroo

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NebrooReviews of nebroo.com

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Don’t waste your money

Amanda was very helpful and kind.

THank you

Wonderful customer service from Amanda

Amanda was very patient with me.

Very helpful

Paige …

About Nebroo

More in Vision & Hearing, Texas

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Nebroo reviews

Corrected issue

Don’t waste your money

Amanda was very helpful and kind.

THank you

Wonderful customer service from Amanda

Amanda was very patient with me.

Very helpful

Paige …