MyzoneReviews of myzone.org

Response from Myzone· Jul 30, 2026

Hi Grace, Thank you so much for taking the time to leave such a lovely review! We are so pleased to hear that Abigail was able to respond quickly and help resolve your issue the very same day. We will be sure to pass your kind words on to her, they will mean a lot. Thank you for being part of the Myzone community, and we wish you all the best with your training and keeping your rank! 💙 - The Customer Care Team

Response from Myzone· Jul 29, 2026

Hi Rob, Thank you so much for taking the time to share your experience with us! We are so sorry to hear about your injury, and we hope you are making a good recovery. We are delighted that Abigail was able to provide the support and reassurance you needed during a difficult time. We understand how much your MEP streak and Hall of Fame achievement mean, so we are really pleased we could help put your mind at ease. Your kind words mean a great deal, and we will be sure to pass your thanks on to Abigail and the team. Wishing you all the best with your recovery, and we cannot wait to see you back achieving your goals! 💙 - The Myzone Customer Care Team

Response from Myzone· Jul 28, 2026

Hi Laith, Thank you so much for taking the time to leave us a review! We are so pleased to hear that Myzone is keeping you motivated and making your workouts more enjoyable. It is great to know that you are finding the heart rate tracking helpful while you exercise. We truly appreciate your support and are grateful to be part of your fitness journey. Keep up the fantastic work! - The Myzone Customer Care Team

Response from Myzone· Jul 27, 2026

Hi Troy, Thank you so much for your fantastic review! We are delighted to hear that you found it easy to set up on your watch and that it is helping you track your effort during workouts. We really appreciate you taking the time to share your experience, and we hope you continue to enjoy using Myzone! - The Myzone Customer Care Team

Response from Myzone· Jul 20, 2026

Hi Ms Richardson, Thank you so much for your wonderful review! We are absolutely delighted to hear about your positive experience with our Customer Care team. Knowing that every query that you have had has been handled effectively and efficiently means the world to us, and your kind words about our service are truly appreciated. Providing exceptional support is something we work hard to achieve, so it is incredibly rewarding to hear that we have made such a positive impression. Thank you for taking the time to share your experience and for being part of the Myzone community. Wishing you continued success with your training! – The Myzone Customer Care Team

Response from Myzone· Jul 20, 2026

Hi Paul, Thank you so much for taking the time to leave us a review! We are so pleased to hear that Myzone is helping you track your heart rate and stay in your training zones during your workouts. It's great to know you're enjoying that aspect of the experience. We also really appreciate your feedback about the monthly MEP targets and watch display. Hearing suggestions like yours helps us understand what matters most to our community, and we will be sure to share your comments with our team for consideration. Thanks again for your support, and we hope you continue to enjoy your training with Myzone! – The Myzone Customer Care Team

Response from Myzone· Jul 20, 2026

Hi Joe, Thank you for taking the time to share your experience, and firstly, we are truly sorry to hear how frustrating this has been. We really appreciate your loyalty to Myzone over the years, and reaching Hall of Fame status is an incredible achievement. We completely understand how disappointing it must be to lose workout data, especially after spending so much time troubleshooting and even experiencing the same issue with a replacement device. While we are glad we were able to provide a replacement, it is clear that your experience has fallen well short of the standard we strive to deliver, and we sincerely apologise for the inconvenience and frustration this has caused. We would really like the opportunity to look into your case personally to make sure we've explored every possible solution. If you are happy to do so, could you please reply to the email you received from Trustpilot with a little more information? That will allow us to locate your details and thoroughly review everything that's happened so far. Thank you again for your honest feedback. We genuinely appreciate it, and we hope to have the opportunity to make this right. – The Myzone Customer Care Team

Response from Myzone· Jul 18, 2026

Hi Pat, Thank you so much for taking the time to leave us a review! We are delighted to hear that a quick email was all it took to get your issue resolved. Providing prompt, helpful support is something we strive for, so it is wonderful to know we could deliver that for you. We really appreciate your kind words and your support. Thank you for choosing Myzone, and we wish you all the best with your training! – The Myzone Customer Care Team