Great
536 reviews
GardynHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2025, Gardyn collects verified customer reviews through Bazaarvoice. Trustpilot reviews reflect earlier customer experiences prior to product and service improvements.Transform your health and home with Gardyn! Our innovative vertical hybriponic system makes growing fresh, organic produce easy and convenient—right in your own space. Enjoy the benefits of nutrient-rich vegetables, herbs, and fruits that boost your immune system and improve overall well-being. Perfect for busy lifestyles, Gardyn empowers you to take control of your health while reducing your environmental footprint. Discover the future of wellness and sustainability, visit myGardyn.com today and start growing a healthier, happier life.
Gardyn (mygardyn.com) has 536 customer reviews on Rated Honest, with an average rating of 4.0 out of 5.
536 approved reviews, newest moderated first
Valued C.
Posted
Love my Gardyn! Six weeks in and haven’t looked back. This has truly been an educational experience with a large group for support on how to grow plants successfully with the Gardyn. I have been harvesting fresh greens on a daily basis. I am so glad I made this purchase. Looking forward to eating healthier in 2022!
MO
Posted
I got the 1.0 on sale at $500. I think at this price point the Gardyn is great - I already want another! I would not pay full price for another, but I would at the $500 range. The membership platform seems useless and overpriced. Kelby is okay, and I have had nothing but problems with my cameras. The fact you have to buy a membership to use the cameras, vacation mode, etc is terrible when the device is already so expensive. Overall, I think the Gardyn itself is awesome, and a lot of fun. But, the membership program and tech could still use some work - especially considering you have to pay each month for it! Make everything in the app included in the cost of the unit, and the membership should be for seeds/plant food/etc only. I think if you want a pretty hydroponic system, and don't need to rely on the app at the $500 sale price this is a good buy.
Kevin R.
Posted
I love my Gardyn, but have been disappointed by the guidance offered from Kelby or Gardyn. How much fertilizer? What to trim and how, when to add fertilizer (initially said after 10 days, but been a MONTH and you have not told me to add)? Etc etc. essentially no guidance. The extra “perks” of the membership nearly doubled the cost, but DEFINITELY not worth it! I get more advice in the Gardyners Facebook page!
Response from Gardyn· Jan 2, 2022
Hello Kevin, we are so sorry you have been dissapointed by your membership experience, but we are glad that you have found the Facebook community to be helpful. Thank you for reaching out to us with these questions. We just recently sent you a note with answers and guidance. Please take a look soon!
Dm
Posted
Great product and wonderful customer service.
Response from Gardyn· Jan 19, 2022
Thank you, DM!
Sarah S.
Posted
Customer service good about responding. Assisted with product replacement in a timely manner.
Response from Gardyn· Jan 19, 2022
Thank you, Sarah! We are happy you got your replacement in a timely manner to get back to Gardyning :).
John H.
Posted
Good product, customer support is lacking.
Response from Gardyn· Jan 4, 2022
Hello John, We are so sorry to hear that you are disappointed. Our Customer Support team works hard to make sure that we help each and every person, so sometimes this can mean longer waiting times than expected. Please always feel free to reach out to our team in the future, as we are eager to help improve your Gardyn experience!
Hanna C.
Posted
I've been growing salads, herbs, veggies and fruits (cherry tomatoes and mini strawberries) since July 2021. I saw first hand how the company is listening to my feedback every time I make a post that sparks a discussion among other customers in their official Facebook group. I'm happy with my growing experience and made all my friends jealous by posting pics of my Gardyn in Instagram stories every now and then. I'm a proud Gardyner :)
Len T.
Posted
I had difficulty in getting the app working but I email customer service and they call me in 10 minutes and resolved all my issues. Thank you Gardyn.
Response from Gardyn· Dec 27, 2021
Hello Len, we are so sorry to hear that you are disappointed with our instructions. We would be happy to help you assemble your Gardyn, however, we do not see any requests in our Support system under your name. In order for us to assist you, would you please email [email protected] so our team can set up a time to call you- we are a small yet hard working team trying to get to every customer during this busy time. We would love to help you get these problems resolved! Thanks :).
