MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™Reviews of mrfluffyfriend.com

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2.9

Poor

11,886 reviews

MrFluffyFriend™2.9Poor

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About MrFluffyFriend™

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!

MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.

Also known as: mrfluffyfriend.com
Website: mrfluffyfriend.com
Category: Pet Stores
Listed on Rated Honest: 2026

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MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Lois W.
Posted Nov 16, 2022
My dog loves his bed
My dog loves his bed. I did get a size too small but that was my mistake. I will keep it because he still loves it and it is difficult to return
Response from MrFluffyFriend™· Feb 17, 2023
Hi Lois! Thank you! We love your feedback. Nothing makes us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase
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Disappointed
Posted Nov 16, 2022
there is no padding for the dog bed
there is no padding for the dog bed, barely on the outside edges
Response from MrFluffyFriend™· Feb 10, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you
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Pinky
Posted Nov 16, 2022
Not Just For Our Furry Friends
My beautiful, happy Grandson is autistic and a very tactile person. He loves pulling their floor mat over him as its very fluffy and soft. I have been looking for something like this for quite a while to keep at my place when he comes down. He lays on it and makes fur angels, he's thrown away his day blanket and pulls this over him. He also takes it with him from room to room. Thank you, we are 2 very happy people.
Response from MrFluffyFriend™· Feb 17, 2023
Hi Pinky! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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Susan
Posted Nov 16, 2022
My dog loves his new beds
My dog loves his new beds. They are the correct size and are fluffy and soft. The colors are as described. My only criticism was the length of time for delivery with poor customer reporting regarding tracking.
Response from MrFluffyFriend™· Feb 12, 2023
Hi Susan! Thank you so much for your feedback. Nothing makes us happier than knowing that your pet loves our bed. We apologize that you didn't have the best experience with our shipment though. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected] hope that you will give us another opportunity to make things right for you.
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Karen T.
Posted Nov 16, 2022
Poor quality
I have a 13 year old Pitbull and was very disappointed in the quality of this bed. No orthopedic support in the bottom of the bed. Very flimsy. I can hear her bones hit the floor when she lies down in it. The shape of the bed is great but offers no benefit for protection from the hard floor. Wouldn’t recommend
Response from MrFluffyFriend™· Feb 10, 2023
Hi Karen! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you
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Allison
Posted Nov 16, 2022
The shipping time was not as stated on…
The shipping time was not as stated on receipt. I waited and inquired several times and finally received my package after 30 days.
Response from MrFluffyFriend™· Feb 12, 2023
Hi Allison! Thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you
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Tim H.
Posted Nov 16, 2022
Took over a month to receive beds
Took over a month to receive beds. Very false advertisement, I had to reach out to customer service they didn’t contact me. Then it became phone tag. Finally received beds and one had 2 holes. I let them know and they asked for pictures. After sending pictures they finally got back to me which took long enough. They said it looked like my fur friend chew it. So now I’m be accused of lying. My fur friends never touch the bed I never open other package and they didn’t get on that one. I will report to better business bureau. I am a professional groomer and I have money. I spend $1000 of dollars on my dog’s year round. I could have ordered beds from any company and would have been cheaper and much better service for example Chewy. Thanks Your Furfriend
Response from MrFluffyFriend™· Feb 10, 2023
Hi Tim! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you
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Hamish
Posted Nov 16, 2022
Bed Did not Arrive
I ordered a bed for my dog 3 weeks ago. Nobody has replied to any of my emails (i've sent 3 at least). Tracking number does not work and i am not happy at all.
Response from MrFluffyFriend™· Feb 10, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you
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