Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Thomas M.
Posted
Extremely poor quality, nothing like the thickness of the advert. DO NOT BUY!!
Response from MrFluffyFriend™· Feb 9, 2023
Hi Thomas! WE're sorry to hear that you're not satisfied with our product. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
Peter O.
Posted
Wochenlang keine Rückmeldung auf Bestellung nach Order und Bezahlung. Das komprimierte und leider stinkende Teil ist nun heute - ohne Beschreibung oder weitere Informationen angekommen. Muss es rasten, um seine volle Pracht zu entfalten, wie heiß kann es gewaschen werden. Minderwertige Qualität, mistiges Material, total überteuert und schlechter Service. Absolut NICHT zu empfehlen!
Response from MrFluffyFriend™· Feb 9, 2023
Hi Peter! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
JBC
Posted
Took way to long to receive. Also, my dog was seriously underwhelmed by it. I myself didn’t notice anything special about it for the price Got him a dog blanket from Tractor Supply that was less expensive and he loves it. All humans love it too because it’s so soft and comfy.
Response from MrFluffyFriend™· Feb 11, 2023
Hi there! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours.You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
stepann
Posted
Received my pets bed in a timely manner and it was just as described. I would however like to see the size of the dog beds state something like this — small beds for toy poodles med beds for miniature dachshund etc it would make it easier to order right size . I went and ordered a larger size for my miniature dachshund. The small wasn’t big enough. Still happy with it tho
Response from MrFluffyFriend™· Feb 17, 2023
Hi Stephann! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
Lee
Posted
The bed I ordered is a joke!! They talk like it is big and fluffy, mine is just the opposite. It’s thin and has no structure to it at all. Better off throwing a blanket down on the floor. Needless to say I will not be getting anything else from you.
Response from MrFluffyFriend™· Feb 9, 2023
Hi Lee! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Renee O.
Posted
my dog was suffering anxiety very badly I saw the add for the bed and decided to try it. ordering was easy.
Response from MrFluffyFriend™· Feb 17, 2023
Hi Renee! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
Jeanne
Posted
The bed that was promised in a few days took weeks for delivery. Ou continue to elicited me for the bed over and over. The dog only wants to chew it up. Luckily the cat likes it.
Response from MrFluffyFriend™· Feb 11, 2023
Hi Jeanne! Thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you.
Maureen M L.
Posted
My dog LOVES these beds. This is second purchase and the middle has more padding, but she doesn’t care either way. The fact she loves both (one in living room one in bedroom) just tickles me pink. I have an English cocker spaniel mix.
Response from MrFluffyFriend™· Feb 17, 2023
Hi Maureen! Thank you! We love your feedback. Nothing makes us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase.
