Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Errol V.
Posted
Delivery was on time. Item packed well. The fluffy dog bed is perfect for my French Bulldog.
Response from MrFluffyFriend™· Feb 16, 2023
Hi Errol! Thank you! We love your feedback. Nothing makes us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase
Mrs A M.
Posted
Bed arrived a bit later than expected but once here our dogs love it. In fact so do our son’s dogs!! We’ve now ordered the sofa bed to protect our settee but still keep our dogs comfy and relaxed !!
Response from MrFluffyFriend™· Feb 16, 2023
Hi Mrs. A! Thank you! We love your feedback. Nothing makes us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase
Deborah W.
Posted
I already reviewed the product, but here it goes again: I bought 5 beds for 5 cats several weeks ago, and not one cat has set a paw in any of them. They are a complete waste of money, at least in this household.
Response from MrFluffyFriend™· Feb 9, 2023
Hi Deborah! We're sorry to hear that you're not satisfied with our product. . We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Anonymous
Posted
The bed was a lot smaller than I expected! I measure my current dog bed to ensure that it would be big enough and it was way off when I received it. I also sent an email with my concern and received no reason. Will not recommend. Will not buy again!
Response from MrFluffyFriend™· Feb 9, 2023
Hi there! We're sorry to hear that you're not satisfied with our product. You can contact us via email at mrfluffyriend.com so we can look for solution together. Looking forward to hear from you!
Nancy T.
Posted
Took ages to arrive and item purchased was very poor quality. Not worth the money and effort!
Response from MrFluffyFriend™· Feb 9, 2023
Hi Nancy! We're sorry to hear that you're not satisfied with our product and service. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
Jennifer P.
Posted
The quality of the product is good. However, because it was coming from the U.S. it took a long time to get here, with no updates on tracking available. We ordered the large size for our 40 lb dog. It is a wee bit smaller than I would like, so would order the next size up if your dog is at the upper end of recommended size. Lola has gotten used to it, and seems to like it.
Response from MrFluffyFriend™· Jan 25, 2023
Hi Jennifer! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Nancy C.
Posted
The product is wonderful, but shipping three weeks after the order was placed is ridiculous. One time customer.
Response from MrFluffyFriend™· Feb 9, 2023
Hi Nancy! We're sorry to hear that you're not satisfied with our service. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
Gina M.
Posted
The medium dog bed is too small for my dog who is only 20lb, my dog won’t even lay in it cause she can’t fit in it. I was hoping this bed would help with her anxiety but unfortunately it did not, I’m very upset with this purchase.
Response from MrFluffyFriend™· Feb 8, 2023
Hi Gina! Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. We sent you an email regarding your concern. Please respond so that we can look for solution together. Looking forward to hear from you! ️
