Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Joanne J.
Posted
This works for me, big time! Over a couple of months I have gone from 3 Tabs to one after only 2 months, and no more cramps
Response from MrFluffyFriend™· Feb 17, 2023
Hi Joanne! Thank you! We love your feedback. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase.
1066 Pipes & D.
Posted
Good delivery info excellent goods pet loves them good quality
Response from MrFluffyFriend™· Feb 17, 2023
Hello! Thank you! We love your feedback. Nothing makes us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase
Pam
Posted
I chose the size using your scale and it is too small. the floor of the bed has no cushion, sits directly on the floor.
Response from MrFluffyFriend™· Feb 12, 2023
Hi Pam! Thank you for taking the time to share your feedback with us. We apologize that your experience didn't meet your expectations. We would like to make things right and have thought of something special for you. Could you please check your email for further details? We believe that this solution will help resolve this matter.
Hayam M.
Posted
Need more stuffing in the center. Also the inside stuffing could have been lined so that outer layer is easy to wash separately.
Response from MrFluffyFriend™· Feb 12, 2023
Hi Hayam! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so.
Ashley
Posted
I’ve been trying to reach their customer service for weeks now! Don’t believe that they have a return policy because once you get your product you can’t contact them at all. I’ve sent 4 emails with no response and the product they sent me is too smallX
Response from MrFluffyFriend™· Feb 8, 2023
Hi Ashley! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Deborah
Posted
When a person orders two beds and gets one. They didn't take a picture of the delivery so it's your word against mine. I guess this customer will not reach a satisfactory end. You win I have to order another against my better judgment I hope I receive this bed
Response from MrFluffyFriend™· Feb 8, 2023
Hi Deborah! We're sorry to hear that you're not satisfied with our service. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
Rnewsham
Posted
I waited a bit longer than expected for delivery but it was well worth it. Bought XL for my Labrador, she loves it! Went right on it after we opened which has never happened with her new beds. It's a bit thinner than I thought but still gives my dog support.
Response from MrFluffyFriend™· Jan 25, 2023
Hi there! Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
Roger B.
Posted
Product was correctly described it was delivered promptly & our Cavalier King Charles Daisy loves it 😉
Response from MrFluffyFriend™· Feb 17, 2023
Hi Roger! Thank you! We love your feedback. Nothing makes us happier than knowing that your pet loves our bed. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase
