Poor
11,886 reviews
MrFluffyFriend™Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Rated Honest, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Derek
Posted
Not happy at all still haven’t received my dog bed, the web site says 4 days shipping and it’s been over 2 weeks so far and still no bed.
Response from MrFluffyFriend™· Jan 3, 2025
Derek, so sorry about the delay with your dog bed. We're all over this like a rash! We're in touch with the delivery company to find out what's up. Thanks for your understanding.
Sandra B.
Posted
It's been over two weeks and I haven't received the product yet. Hopefully i haven't been scammed.
Response from MrFluffyFriend™· Jan 3, 2025
Hi Sandra, we're really sorry about the delay. We understand your concern and are actively working with our shipping partner to get your order to you as soon as possible. If your package hasn't arrived yet, please know that we won’t stop until this is resolved. Thank you for your patience and understanding.
Carole M.
Posted
Ordered on 8th December and still not received - supposedly it's at the depot. After I left this review this morning. The parcel has turned up so grateful it's arrived in time for Christmas.
Response from MrFluffyFriend™· Jan 3, 2025
Carole, we’re so glad your order arrived just in time for Christmas! We understand how stressful shipping delays can be, but we’re happy that the bed reached you and your son’s dog. Thank you for your kind understanding, and we hope your dog enjoys the bed!
Brenda
Posted
I ordered it on 12/07/24 I still have not received my x-large fluffy dog bed yet, this is why I gave this score I was hoping to have it by Christmas I paid 89.00 for it the extra large dog bed, and the money has already been taken out out my account,
Response from MrFluffyFriend™· Jan 3, 2025
Dear Brenda, We are sorry for the delay in receiving your order. We understand how important it is to get your pet's bed on time. Please feel free to reach out to us directly at [email protected] for an update or assistance. We’ll make sure to check on the status for you and do what we can to resolve the delay.
Daniel K.
Posted
I have yet to receive the 2 fluffy beds I ordered in the 1st part of this month!
Response from MrFluffyFriend™· Jan 3, 2025
Daniel, we sincerely apologize for the delay in receiving your order. We understand how important it is, especially as a gift. We are working hard to expedite shipping, and we appreciate your patience. If you still haven't received it by now. Please contact us directly if you need more details on your order status, and we’ll keep you updated.
Patricia C.
Posted
Lovely soft bed. My dog is still getting used to it though.She doesn't like change. It is so soft it moves to mold to her body. She is used to an average solid bed. When she does get into it she snuggles down. I think the next size would have been better for her as she weighs 21kg but it is a lovely bed.
Response from MrFluffyFriend™· Jan 3, 2025
Dear Patricia, Thank you so much for sharing your feedback! We’re so glad to hear that your dog enjoys the bed once she’s settled in. We understand that some pets take a little time to adjust to a new bed, especially when it’s a bit different from what they’re used to. We appreciate your thoughts on sizing, and we’ll keep that in mind for future improvements. Thanks again for choosing our bed, and we hope your dog continues to enjoy her new cozy spot! 🩵🤍🩵
Rebeca C.
Posted
The bed is beautiful and super soft, my pet loves it because she can sleep peacefully and is super comfortable and big. I really liked the color and how soft the Anxiety relieving pet bed is… Thank you so much!
Response from MrFluffyFriend™· Jan 3, 2025
Rebeca, you just made our day with your lovely review! 🥰 We're over the moon that your furry friend is cozying up in the anxiety-relieving bed. It's great to hear it's giving her a peaceful place to catch some z's. Your feedback means the world to us, and we're keeping our fingers crossed that the bed keeps bringing joy to your home. 💤🐾
Mary T.
Posted
have not rrceived it yet
Response from MrFluffyFriend™· Jan 3, 2025
Thank you for sharing your concerns, Mary. We apologize for the delay in your order. Our team will investigate the status and provide an update as soon as possible.
