MrFluffyFriend™Reviews of mrfluffyfriend.com

I NEVER RECEIVED PET BED. I HAVE REQUESTED REFUND 3 TIMES AND THEY SAY NO. TRACKING SHOWS PRODUCT WAS NEVER RECEIVED BY USPS. CUSTOMER SERVICE ABSOLUTELY NO HELP. SEEMS THEY TAKE YOUR MONEY BUT DON’T ACTUALLY SHIP THE PRODUCT. READ INDEPENDENT REVIEWS. SORRY I DID NOT READ BEFORE ORDERING.

I ordered on 11/30. The label was created but the package was never given to the US postal system. Just like the other 1500+ people who say the EXACT same thing. This company is a scam. They are not good people. They ruined Christmas for a lot of people; willingly and knowingly. Exercise your rights and cancel/contest the credit card charge. MrFluffyFriend is NOT your friend

Same as other one star reviews. Ordered 2 beds on 12/9 and today is 12/27 and nothing. Stalled in Elk Grove IL since 12/14 with no movement or update. Got the canned email basically telling me to have a seat and be patient. Wondering how this company can manage to do so much good when they cannot manage their business. UPDATE: The beds finally arrived! Got them on 1/7 and when I put them out my anxiety ridden kitty snuggled right into one of them! Her sister wants no part of the second bed but that could change. The beds are exactly as advertised, fluffy and heat preserving. The 24” bed is the perfect size for a largish adult cat. Apart from the shipping taking so long I am very happy with this purchase. I do recommend the bed if you can deal with a long wait. Thank you Mr. Fluffyfriend for a great product!

I have not received a response to my emails regarding my order. I have bit received my orders and the tracking seems to have stopped. I will be happy to update my review if I ever get a response and receive my orders. I don’t have an order number. I only received a tracking number.

After reaching out numerous times stating I had not received my order AND that the tracking number provided did not track, MrFluffyFriend sends me a request for a review of their product. A review for a product I have not received but my order was confirmed on December 9. Laughable. It's now December 27 and still no item and no answers and no help from the site. I will not be ordering from this venue again as they do NOT provide customer service in trying to find why it takes 2 1/2 weeks and still no delivery. Shameful.

I ordered a bed for my dogs on 12/9 and it’s paid for. It is 12/27 and I still have not received the bed. I have contacted customer service twice regarding my order, both times they state shipping is slow and to keep an eye on tracking. It has now been sitting in Woodridge, IL, supposedly, for 3 weeks. Has not moved!!! I DO NOT recommend this company. Definitely something fishy going on. I am requesting a refund and reporting to BBB.

Ordered bed Dec. 8th and still no bed. Tracking number doesn't work. I'm going to cancel through Paypal. Horrible customer service.

I am extremely disappointed with the shipping time and customer service I have not received to get an update. I order Dec 5th and website says 7-15days. Tracking shows it to be in the same city the entire time.