Excellent
746 reviews
Mortgage AmericaHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Mortgage America is a local mortgage lender that has helped your friends and neighbors buy homes for almost 40 years. Ranked #1 in Pennsylvania by PHFA 5 of the last 6 years, we work hard to make your dream of homeownership come true.Mortgage America is an Equal Housing Lender, NMLS #128501. Licensed by PA Dept of Banking | Licensed by NJ Dept of Banking & Insurance | Licensed by the DE State Bank Commissioner to engage in business under License #2325
Mortgage America (mortgagebankamerica.com) has 746 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
746 approved reviews, newest moderated first
Lauren
Posted
All communications with the staff at Mortgage Amercia were promptly replied to and really helped to ensure I got a home I could afford and not just qualify for. I will work with them again and give their info to all friends and family looking to purchase a home! Thank you for making the home buying experience a little less crazy!
Amanda L.
Posted
Getting a mortgage through Mortgage American was a relatively smooth and easy process. A couple of times they asked me to provide documents/information that I had already sent at some point, but things happen. They even worked to get us a better deal by recommending a loan program with a lower interest rate.
Alison C.
Posted
Kevin Sutera is excellent to work with which was why he was the first person we called when we wanted to refinance. He is always professional, prompt when returning our phone calls and patient when answering our questions. We highly recommend Kevin and greatly appreciate all he has done for us.
CP
Posted
Jerry is the consummate professional. He is always available - he is quick, knowledgeable, and realistic about the process. He has helped me in the past and I wouldn't hesitate working with him in the future.
Joseph L.
Posted
Only opportunity area would be the excessive employment verification process. I submitted the required documents. I was put through the ringer the day before closing because they wanted to verify my employment status via my manager. The Trillion dollar company I work for has policies, and one of them is that employment verification is done through HR. You need to be flexible. All investments have a level of risk. You'll never be 100% certain on an investment. I could've lost my job the day of closing! No need to ruin my entire day trying to give your investors peace of mind. There is no peace of mind. If you want a risk free investment, buy treasuries. That aside, Sarah was great to work with.
Danielle R.
Posted
Jason Breidinger’s customer service skills are impeccable! He is truly an asset to Mortgage America.
Chris L.
Posted
I was very timid about purchasing a home. Ryan Esser not only made the experience comfortable, but he went the extra mile every step of the way. We got the home of our dreams and that was all thanks to Ryan. He went in to fine detail over every home we were interested in. This not only allowed us to feel good about our purchase, but gave us an upper hand over other buyers looking at the same homes. We had to revamp our offer literally five minutes before the deadline and Ryan had the new preapproval paperwork sent to the realtor within one minute of making the call. This guy gets it done. Mortgage America is a very strong and reputable company, but it’s the talented, hard working, and educated employees like Ryan Esser that make them number one.
Theodore T.
Posted
My experience was excellent as a first time home buyer Chris Nein walked me through every step of the process. He answered my questions in timely fashion and ensured that I completely understood the process.
