Mortgage America Reviews | Read Customer Reviews of mortgagebankamerica.com

Mortgage America Reviews | Read Customer Reviews of mortgagebankamerica.com

Mortgage America reviews

Showing 37 reviews with 4 stars · Clear filters

KOLAWOLE L.
Posted Aug 7, 2021
It was good to work with everyone on…
It was good to work with everyone on the process, Angela Colloi was precise and kept me informed.
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ASHLEY S.
Posted Jul 25, 2021
Mortgage America had everything ready…
Mortgage America had everything ready day of settlement. Very friendly staff and informative. Although my fiancé and I did have to resend documents that were already scanned which was our only complaint. A little lack in communication between team members, but over all a reliable company & experience.
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Spencer
Posted Jun 15, 2021
Most of the experience was painless
Most of the experience was painless. I had one pain point dealing with them but outside of that, it was painless. The pain point was they waited to the last minute to request certain documents from me so as a result, I had to rush to get them. Otherwise, things were great.
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MICHAEL P.
Posted Jun 8, 2021
Jeff was Great
Jeff was Great
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John Z.
Posted Jun 8, 2021
A lot of requests for paperwork came at…
A lot of requests for paperwork came at the end of the loan process that were challenging to provide.
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Kyle D.
Posted May 9, 2021
So far so good
So far so good. Not having a local branch to visit to speak with someone in person is a little odd. We were hoping that we could change our monthly deduction date. Is that possible? -Kyle
Response from Mortgage America· May 14, 2021
Hi Kyle, we are sorry to hear that you were unable to get assistance from the Newtown branch. Due to Covid 19 the office is temporarily not accepting applicants at the office. As far as the date of your payments, it is practice for all mortgage companies to make the first of the month as the payment date. However, you do have a 15 day grace period but your payment must be made by the 15th of the month. If the payment is received after the 15th, then you would incur late fees. Thank You, The Mortgage America Team
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TT
Posted Apr 28, 2021
The process could have been…
The process could have been communicated better between us. Communication is very important There was a lot of paperwork that was needed which is understandable. Everybody had a part to play and once they were done that was it. Make sure with any type of loan rather its a mortgage or a personal loan that everything is in order from A-Z last minute surprises can hold up closing . Overall they worked with me and it got done. Thank you
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Amaury Rodriguez B.
Posted Apr 26, 2021
Solid service
Easy process, fully online experience.
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