Modani FurnitureReviews of modani.com

TERRIBLE customer service EVERRRRRR! Purchased a dining table set, which was delivered in the second week of October. One of the chair had come defective so was sent back and reported claim for replacement of the defective item. The customer service people never takes your call in the first hand or return your call. After 'n' number of attempts luckily someone picked up the call and said the defective item will be replaced by 2nd week of November, its November 29th and as before there is nobody to answer from the other side.

Terrible customer service EVERRRRRRR I opened a claim regarding a damage console table they got me, I called the store, it’s already a month and nobody contacted me back, this is ridiculous !

The furniture and excellent service made our experience “on point” !

I purchased the cama grey king bed on 9/25/20 in Atlanta. Ashton was very helpful with my purchase. Unfortunately that is the only good thing I have to say. I was delivered the incorrect wings which were for a queen size bed. I made calls and sent pictures of the mistake. Only for modani to send another delivery person out on 11/18/20 to verify my detailed pictures and back and forth between customer service and myself, and they did not even have the correct replacement part. Its 11/24/20 and my issue has still not been resolved. The customer support is awful and I was told that this issue was not exclusive to me, but was a common occurrence. I regret making this purchase at modani and will never purchase anything else there again, I just want what I paid for.

last week we went there ...there were no one to greet...employees were there but they were all “look busy do nothing” ....never asked if we want any assistance and all...they should learn some basic ethics to how to deal with customer ...they can learn from CANTONI employees.. they the most High end furniture store in Dallas and have the greatest employees.

INCREDIBLE employees!!! They are amazing thank you!!!

Danny was AMAZING! He was able to find the perfect patio table and silverware for my new, modern outdoor space. The quality of the items purchased exceeded my expectations. The delivery was swift and truly white glove service. My table was set up in minutes and the delivery guys removed all packaging. Fantastic service all around.

Quality modern furniture that’s perfect for my new home. Our sales rep Heidy has been super helpful with our orders.