Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
RAK
Posted
Prompt responses to any alerts, even though they were all false alarms!!
Response from MobileHelp· Sep 17, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
MICHILLE L.
Posted
I had a chance to connect with live person on phone. And his service was great and polite. My issue was taking care of so quickly.
Response from MobileHelp· Sep 14, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Neil B.
Posted
My credit card provider denied your annual charge because it appeared fraudulent. I ok the charge but you didn't try another time. I went to your website the make the purchase. Also, your telephone call was blocked because it appeared to be spam.
Response from MobileHelp· Sep 18, 2023
We are happy to have you as part of the MobileHelp family, and glad to hear that you were able to place your order with us! We are here for you whenever you need us! Never hesitate to reach out!
Theresa L.
Posted
All the instructions were good and service waspatient.
Response from MobileHelp· Sep 17, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Sharon C.
Posted
Every time I call with a concern, it is always dealt with immediately. The employees are always pleasant and seem caring.
Response from MobileHelp· Sep 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Mary A.
Posted
I have been a client of MobileHelp for a number of years now and this year all my equipment was replaced by new equipment, which tells me that all of it is top notch and I can rely upon getting help when I need it. Thank you for the reliable service.
Response from MobileHelp· Sep 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Karen L.
Posted
I have used MobileHelp for ten years. The products and support are outstanding.
Response from MobileHelp· Sep 17, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Sarah S.
Posted
The person who helped me set up my system was extremely patient and kind.
Response from MobileHelp· Sep 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
