Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Barry O.
Posted
Albert explained the special promotion you were running. So it made sense to me to sign up for coverage today
Response from MobileHelp· Dec 2, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Walter D.
Posted
No contract and reasonable price. Easy to actuate.
Response from MobileHelp· Dec 2, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
customer
Posted
Francine was very knowledgeable and professional. All of our questions were answered and she was very helpful in getting the best package for my mom
Response from MobileHelp· Dec 2, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
Posted
Just good customer service with real helpful people
Response from MobileHelp· Dec 2, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
customerjohn l B.
Posted
Liza was great to work with John l borbi
Response from MobileHelp· Dec 2, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
MarDav2
Posted
Summer was very helpful but she was not available yesterday, so Mark stepped in and answered our questions. I called Mark back today to order but he was not working at the time so Paula finalized my order without any issues. All three people were very supportive and considerate.
Response from MobileHelp· Nov 29, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Barry
Posted
I was first assisted by Matthew, he conducted the conversation with complete understanding on what I was looking for, along with all of my concerns and questions. I mentioned that I needed to review with other family members and he respected that. Unfortunately, others did not. I did not appreciate the continual contacts. Most were during my work hours and I found it to be a complete nuisance. However, I called back for Matthew and a gentleman named Noel transferred me to Matthew. That's integrity. I completed the transaction, package arrived on time. All is set up and ready to go. Thank you.
Response from MobileHelp· Dec 2, 2023
Thank you for your review. Your feedback is important to us. Please do not hesitate to contact us if there is anything we can do to continue to improve your experience. We are happy to have you as part of the MobileHelp family. We are here for you whenever you need us, and representatives are always happy to help. We can be reached at 877-827-6207.
Bara S.
Posted
When i needed help you responded quickly and effectively. Your staff has been courteous and helpful. Thank you.
Response from MobileHelp· Nov 29, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
