Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Anne C.
Posted
This review is for the sales process only. Patrick was informative, helpful, and persistent. Thanks!
Response from MobileHelp· Feb 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Mitch K.
Posted
Service is outstanding. Came when they said. Confirmed, confirmed and confirmed. I feel very secure that my husband won't be alone if he falls. Just a little weird, I beeped twice, thought he fell. Very light. All in all very happy with the product.
Response from MobileHelp· Feb 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Kathleen G.
Posted
Albert helped with all my questions until I understood how the system works. He was very patient. Hopefully it runs as smooth helping my Mother in law understand how to use it
Response from MobileHelp· Feb 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Lizwa
Posted
They were very helpful when I was desperately seeking for medical attention hey proved to me that distance wasn't a barrier at all.No matter how far you're it doesn't take time for them to respond
Response from MobileHelp· Feb 21, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
customer
Posted
Both Tom and Samantha were great. Very informative and very nice to work with. Very knowledgeable on your product and took the time to answer all my questions.
Response from MobileHelp· Feb 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Mindy Brown- R.
Posted
Excellent service. Elan was able to provide us with all the needed answers to our questions, which were many. We received prompt return phone call to answer more questions. Initial sign up for service was effortless and I am expecting the same with service once we receive product. So far, so good!!
Response from MobileHelp· Feb 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Mark Alan H.
Posted
Aaron, the customer service rep to whom I spoke twice, was incredible. He was patient, walked me through the various options available, shared a personal story, and was professional.
Response from MobileHelp· Feb 21, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
Posted
Patrick was amazing and very helpful. Also love that you are based in the US
Response from MobileHelp· Feb 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
