Excellent
5,712 reviews
MobileHelpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Alice Razzetti C.
Posted
Very nice and polite. Explained everything to me
Response from MobileHelp· Feb 23, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Louisa
Posted
Was easy to sign up and had a good experience regarding this issue. Very important issue for a lot of reasons. Thank you!
Response from MobileHelp· Feb 23, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Posted
Matthew was extremely helpful and patient. He answered every question and educated me on the whole system.
Response from MobileHelp· Feb 23, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Carol N. C.
Posted
As a first time customer, I really appreciated the patience of the operator. I really appreciated that all questions were answered
Response from MobileHelp· Feb 23, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
carol R.
Posted
The pendent is too big to wear comfy
Response from MobileHelp· Feb 24, 2024
We received your review and we are sorry to hear that you are not satisfied with the equipment you received. If you have not yet had a chance to speak with our Technical Support team about this concern, we do offer a variety of different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. You can reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
customer Terry M.
Posted
Matthew was very helpful with all I needed to know
Response from MobileHelp· Feb 23, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customer
Posted
Customer Service rep was very informative and nice.
Response from MobileHelp· Feb 23, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
customerGeorgia
Posted
Scott was polite, knowledgeable, professional
Response from MobileHelp· Feb 23, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
