Mercury CardReviews of mercurycards.com

I had this card for several years and quite honestly applied for it to improve my credit. I recently paid off the entire balance on the account and was charged several unscrupulous fees on a zero balance. I called to dispute the charges and they did not care one iota about the facts. They did not budge to waive the fees and when I threatened to close the account they basically said "Fine". I read negative reviews about Mercury before, but just passed it off as disgruntled customers. Now I am on the receiving end of Mercury's crap! 😡

This company sucks let's say don't ever thing about getting this card. Perfect payment record with them. They ask me 7 questions to verified who I was and told me their is something wrong with my phone and they could not text me a code. But when I on the phone with they goofy person that works for them I receive 2 text messages from my credit union. I don't trust this company and Never due business with them.NEVER!!!!!

I would give zero stars if I could thought this was my favorite card they increased my limits to 2750.00 then I go to pay 250.00 if that didn’t transfer the money to the account for withdrawal yes my mistake but I have about 10 credit cards and never had this issue. I repossessed the payment.. go to use it and it gets declined so I call and they say my account is closed for non-payment. So I’m confused because I always pay my stuff. Go look and see where I had to resend out the payment to be withdrawn. So needless to say over a mistake this credit card company screwed my credit. From closing my account and making my total limit drop. Wish I’d never got this card. Beware

Extremely disappointed in this company. I started with a $3,500.00 credit limit and I have never missed a payment or paid late and I always paid the full balance. I had an identity theft which was reported to the police and credit bureaus as it dropped my score by 28 points. I received my monthly statement via email which showed my credit limit at $3,500 and the next day they dropped my limit to $1,050 without notifying me because of my credit score dropping (still a good score even with the drop). The only reason I noticed the limit decrease was because I went into the app to make a payment. It is obvious they don't look at the persons history with them, nor do they value your relationship as a good paying customer of theirs. I explained what happened and they still did nothing after being with them for 2 years. All my other credit card companies understood and didn't penalize me for the acts of a criminal stealing my identity. I definitely would not recommend this company to my worst enemy! I never would have thought I would be penalized for paying my balance in full and on time every month for 2 years! Won't be using their $1050.00 limit, as all my business will now go to my other credit companies.

I had a Mercury credit card for several months. Today March 25 I received a letter that said that the card was canceled due to inactivity!! I have several other credit cards and was keeping this one open for emergencies. Imagine my shock when I saw that the card had been canceled. All of my other payments are on time and I never had a payment due since I had not used the card. This will most likely have a negative impact on my credit score. Obviously I would not recommend this card to anyone!!’

I was happy to be approved for this credit card. However, I had a major problem just logging in. The site is not set up to accommodate those disabled with their hands. I am age 72 with Parkinson's disease. I have hand tremors hard to manage. When you enter a password there is no way on the site to show it to see if you have typed correctly. I did manage to get them to type my email correctly after they had it wrong. But I have not yet been able to get in. They locked me out repeatedly without saying why. Staff is not experienced with needs of the disabled. So if you are disabled, I suggest look elsewhere. I told hem I can pay by mail or by phone, which should be enough. But I will not be using their site at all. here is an email from mercury: I have an email from Mercury but no way to insert it here. My conversations were on phone or by text,

The application process was fast, and I was approved without much fuss. But - they omitted the second line of my address in their system, and without it, the piece of mail with the card bounced. Tried to add that second line online - system error, call this number. Called the number, asked for the card, they couldn't do it, because "the system" makes them wait 7-10 business days after changing the customer's address. (Mind you, it wasn't a change of address). So I have to call AGAIN 7-10 business days later. They didn't even offer to just mail the damn thing after 7-10 business days. I have to call again. And overnighting it costs $25. The site looks very old school.

Garbage incompetent website. Harasses you every time you login to confirm a code (even if you select to remember you) and now won't even send the code. To contact the incompetents you have to log in (but you can't log in because their incompetent garbage is not working.