Average
689 reviews
Mercury CardHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The Mercury® Card is trusted by more than 1.3 million customers and has supported over $6 billion in credit issued since 2017. Issued by First Bank & Trust, and payment activity is reported to all major credit bureaus, so responsible use may help you improve your credit profile and potentially qualify you for credit line increases over time.Cardholders may earn cash back rewards with flexible redemption options and receive access to their FICO® Score. With 24/7 account access and convenient payment management tools available through a top-rated mobile app, the Mercury® Card is designed to provide both value and control. $0 security deposit $0 application fee $0 fraud liabilityLearn more This card is issued by First Bank & Trust, Brookings, SD pursuant to a license by Mastercard® International Incorporated or Visa® USA Incorporated. All trademarks are the property of their respective owners. Please note: This page is not monitored for customer service inquiries. For assistance with your account, please contact Customer Service for Mercury Cards at 866-686-2158.
Mercury Card (mercurycards.com) has 689 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.
Showing 20 reviews with 2 stars · Clear filters
jamie S.
Posted
This is a new card for me. I can not get the bank link to open so I can pay with the account instead of debit card. There's no PayPal pay option either. I spent a week trying to figure this out. I finally just wrnt to the website and paid using my debit card from there. I'll probably just pay this one off and close it. It's too much of a hassle to navigate their website. And reading reviews from other people, alot have had the same issues
Ina
Posted
I've been trying for weeks to get old phone number off my account so I can use phone app I cannot use phone app in second stage of verification I have called and spoke to various departments including fraud dept to get 7084275725 removed off my card so I can use it so far still no progress and was supposed to get call back from you at my updated phone 4642571928 and still nothing very dissatisfied
James
Posted
Put my card on hold and never received any notification at all. Instead had a balance and got declined twice at checkout. Quite an embarrassing situation.
Jana
Posted
I cannot log in to my account. I have called and the gentleman could not resolve the issue. He said someone would call within 2 days to help me. It has been 2-3 weeks. I would really like to be able to see my account balance and be able to pay on my account balance even when a payment is not due.
Layona
Posted
I kept being declined when I had funds available. This is frustrating and embarrassing and I really don’t like this Customer Service or this card.
Illia
Posted
I signed up for the Mercury Card partly because they offered a promotional incentive of what I believe was a $100 Amazon gift card. However, when I finally tried to redeem it, I was told it was no longer available. It's frustrating to be offered an incentive to sign up, only to find out that you can't actually use it. I expected better communication and transparency regarding the offer and any expiration dates. Overall, this left me disappointed and feeling like the promotion was misleading.
Marilyn
Posted
Shocked to see my first payment is 80 bucks - holy cow !
Jj
Posted
Not worth it
Response from Mercury Card· Sep 9, 2026
Thank you for taking the time to share your experience.
