Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About MerchantService.com
MerchantService.com Inc. has been helping businesses accept credit and debit card payments since 1995. We only service accounts in the U.S.- offering a full line of services designed to support small, mid-sized, and growing businesses across a wide range of industries.Important Industry Clarification:The term “merchant services” is a general industry phrase, not the name of a single company. Hundreds of independent payment-processing companies across the United States use similar wording in their business names, marketing, or phone scripts. These companies are not affiliated with one another.MerchantService.com Inc. does not engage in outbound cold-calling or unauthorized telemarketing. If you are leaving a review, please take a moment to verify that your experience was specifically with MerchantService.com Inc. and not with another, unrelated company using a similar name.If you are unsure whether MerchantService.com Inc. was the company you interacted with, we encourage you to contact us so we can assist and ensure your review is attributed to the correct business.Our Commitment:For nearly three decades, we have focused on long-term merchant relationships, clear communication, and compliant business practices. We welcome accurate, firsthand feedback from verified customers and appreciate the opportunity to clarify any questions or concerns directly.
MerchantService.com Inc. (merchantservice.com) has 66 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Swipedsolutions LLC. is a ny and nj based company that processes all over the continental US I just recently used them to help set a merchant account in Florida they made it so simple for me and my staff they took control from start too finish so I was able to concentrate on the day to day operations I would recommend them any time staff was polite knowledgeable friendly even the owner made himself available to all my business needs just go to site swipedsolutions but beware there is a company called swipe that copies swipedsolutions LLC data they are not merchant services they just sell loans look up swipedsolutions or swipedsolution they own both domain names HIGHLY RECOMMENDED
CY
Cynthia
Posted
I ordered check presenters August 8th…
I ordered check presenters August 8th 2019. My account was charged but I never received the item. I made several phone calls and attempts to reach them via their website. I never got a response from the company. How can you run a company like this? I’m surprised to find out they have been in business since 1995. Don’t be a victim to their shady business.
CA
Casey
Posted
Horrible company..
Horrible company... we have $40,000+ that have not been processed and NO ONE helps - stay away.
Response from MerchantService.com Inc.· Feb 10, 2026
Dear Casey,
We take claims like this very seriously; however, after reviewing our records, MerchantService.com Inc., based in Florida, does not show any instance during the referenced timeframe where funds of $40,000 or greater were held or unprocessed by our company.
At this time, we are unable to identify the reviewer as a MerchantService.com client. The review provides only a first name, which does not give us sufficient information to verify an account or investigate further. Based on our records, it is very possible this review was intended for a different company, as “merchant services” is a broad industry term used by many unrelated providers nationwide.
We would absolutely welcome the opportunity to clarify this matter. If the reviewer believes this review was meant for MerchantService.com Inc., we respectfully ask that they contact us directly with verifiable details (business name, processing statement, or last four digits of the MID) so we can promptly review and resolve any legitimate concern.
If this matter did not involve our company, we kindly request that the review be removed to avoid confusion and potential harm to an unrelated business.
We appreciate the opportunity to clarify and are always available to assist legitimate clients.
MerchantService.com Inc.
Palmetto, Florida, USA
SC
Stephen C.
Posted
Poor Security Protocol and Service to rectify
We are a small local pub. Over $4000 in charges from a Spanish bank that never went through our business are now coming through our Merchant Service account andnwe are being mailed dispute letters. We are getting no help or response from Merchant Services even with multiple phone calls and faxes. I have grave issues with their security and safety protocols for their clients. We are terrified of a financial fallout as we speak just this month.
Response from MerchantService.com Inc.· Dec 12, 2018
Dear Stephen,
MerchantService.com Inc. is a Florida-based payment processor, and after a thorough review of our records, we can confirm that we have never had a merchant account, owner, or principal under the name “Stephen Cerullo,” nor do we have any record of doing business with the pub referenced in this review. We also only operate in the US not Spain.
Additionally, if any dispute or chargeback correspondence were legitimately issued by our company, it would originate only from our official mailing address:
PO Box 819
Palmetto, FL 34220
Any dispute letters coming from any other address or foreign banks are not associated with MerchantService.com Inc.
“Merchant Services” is a generic industry term used by hundreds of unrelated companies, and unfortunately, misdirected reviews do occur. Based on the facts presented, it appears this review has been posted for the wrong company.
We respectfully ask that this review be removed or redirected to the correct provider so the affected business can receive appropriate assistance from the proper party.
MerchantService.com Inc.
Palmetto, Florida, USA
VK
Vinay K.
Posted
Customer Service
I ordered my clover mobile online Nov. 17th 2018. No correspondence from the company for over 10 days. I finally called and the sales representative Jack told me he responds to every order. I searched my junk, spam, inbox with no email whatsoever. On the phone he told me he was headed to an appointment and could not speak, I can appreciate that. However, when I asked how this could happen… he got irritated and told me he could cancel the order or give me free shipping. As a business owner customer service is everything. I should have known better when I say the average rating on the website. Being in sales for over 18 years myself, I was shocked at the response.
CJ
Christi Joanne J.
Posted
The shadiest company I ever dealt with
The shadiest company I ever dealt with. Signed up for credit card processing, they slid in fees repeatedly that had nothing to do with processing. Just found out I have been paying $169 every month for something I never knew I had, was led to believe this was part of my processing fees. Finally changed processors after they signed my up for a program I never wanted because I didn't tell them I didn't want it. Isnt it ethical to work the other way around, sign me up for something I say I DO want, not expect me to decline something I don't know I'm getting. DO NOT GIVE THESE PEOPLE ACCESS TO YOUR BANK ACCOUNT!
Response from MerchantService.com Inc.· Feb 10, 2026
Dear Christi,
We take feedback seriously; however, after a thorough review of our records, MerchantService.com Inc., a Florida-based company, has no record of a customer named Christi Joanne Jarrett, nor any variation of that name, ever doing business with us.
It appears this review may have been posted for the wrong company.
The term “merchant services” is a generic industry phrase used to describe credit-card processing and payment services. Hundreds of unrelated companies across the United States use similar wording in their business names, marketing materials, or sales calls. Unfortunately, this often leads to confusion and misdirected reviews being posted against companies that had no involvement in the transaction described.
MerchantService.com Inc. does not enroll clients in undisclosed programs, does not add fees without disclosure, and does not operate under an opt-out sales model. All services, pricing, and optional programs are fully disclosed in writing prior to activation, and clients must expressly authorize any additional services.
If you believe this review was intended for a different provider, we respectfully ask that it be removed or corrected. If you believe there has been a genuine mistake and would like to verify this further, we invite you to contact us directly so we can confirm whether your account is associated with our company.
We appreciate the opportunity to clarify and to ensure reviews accurately reflect the correct business.
MerchantService.com Inc.
Palmetto, Florida, USA
RS
RON S.
Posted
Great company
Great company. Clover works fast and easy.
Response from MerchantService.com Inc.· Feb 10, 2026
Hi Ron,
We are so grateful you took the time to share your experience—thank you for the positive review!
MerchantService.com Inc.
Palmetto, Florida, USA
BO
Bobby
Posted
Switched from Sunt
Switched from Sunt. Bank to Merchantservices.com.
Better prices - better communication of needs with dedicated team.
Very satisfied.
Keep it up.
Response from MerchantService.com Inc.· Feb 10, 2026
Hi Bobby,
Thank you for the wonderful feedback. We’re glad we could meet your expectations and are so thankful for the many years of business with your company.
MerchantService.com Inc.
Palmetto, Florida, USA
