Gabriela Cruz R.
Posted
Awesome Customer Service
I have used their products for some time now. But I am very happy with the customer service regarding warranty and questions! They're fast and nice.

Excellent
268 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
268 approved reviews, newest moderated first
Gabriela Cruz R.
Posted
I have used their products for some time now. But I am very happy with the customer service regarding warranty and questions! They're fast and nice.
Wendy T.
Posted
Fabulous great service totally love it
Taylor
Posted
Amazing customer service and quick to try to resolve issues. they were very patient and kind! thank you:)
Karlene A.
Posted
I had an issue with a recently purchased drill. All I did was sent and email and Otis was fantastic at resolving the issue. They asked for a video and have sent me a replacement. The turnaround on replies was fantastic even considering holidays. Things go wrong sometimes but the way they worked to resolve it Im truly impressed and will continue to order from Melody Susie! Thanks for your help!
Sophie
Posted
It declined but still took my money fuming 😤 no idea when refund is coming either edited got my refund eventually without any support help until i recieved my other order
ye Q.
Posted
This Scamander nail drill is so lightweight and easy to use, I love it!!! The noise is actually so quiet, it's such a benefit if the noise kinda bugs you lol, is powerful and portable. Gets the job done very well, very happy with the purchase. Totally recommend it for beginners!!!!
Jing Y.
Posted
I got my first LED lamp from them 3 years ago. It's been well used and still going strong, also the nail drill, it's perfect! After buying this I probably will be doing my nails at home and it saves lots of money. I am enjoying makeup my nails.
Larry L.
Posted
I had purchased melodysusie nail drill 11 months ago and fell in love. I like my melodysusie nail drill, works good and nice price. I was expecting the item to be poor quality because of the price but I use it for work with no issues at all. Last week, the handpiece started to make little noise when using but still worked well. Their customer service was super quick to respond and shipped the replacement right away. I am beyond impressed with this powerful drill and the hassle free service that they stand behind. Definitely recommend this to all friends and coworkers from here on. I typically don’t write reviews but their customer service and products have won my trust.