Excellent
268 reviews
MelodySusieHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
268 approved reviews, newest moderated first
Dina S.
Posted
I bought a drill and used it for a few months and it stopped working. I contacted Melody Susie, they went above and beyond to get it taken care of for me. I received the drill part that was broken so promptly. Definitely impressed 10/10 customer service and products
Adam F.
Posted
Ordered for delivery to the UK, the team where amazing with contact and reassuring me that the parcel would arrive before Christmas was fantastic and then when I got the parcel I had another email confirming if I had it, can not fault the team, service is amazing
Mai M.
Posted
I have been using melodysusie drills for over 2 years now and decided it was time for me to buy the new emerald colored drill. Since they had such a great deal on the bundles I went along and got that. Everything came in such a timely manner. I was worried about holiday porch pirates so I reached out to customer service n they always kept in contact with me on my delivery day and also reached out to me after the delivery time to ensure I received my package. They have over exceeded my expectations with excellent customer service! Thank you very much!! We
Emma
Posted
Brilliant 5 star customer service. So happy with this brand and their products.
Ngoc Nga H.
Posted
My friend recomend me to buy the drill from this brand, as she has 1 too. I purchased & love my new drill because it is strong & smooth. Some problems had happened with my purchase but the customer service solved it quickly Definitely will buy more products of this brand
amanda S.
Posted
Excellent purchase, came very quick,very good customer service and my item is brilliant. Very happy with it and would definitely recommend,’MelodySusi’ to anyone. . Thank you MelodySusie!! 😊😊😊
Linda P.
Posted
i am amazed with the online customer service here! one of my package said it was delivered online and when i opened the mailbox there wasn’t a package. i reached out to MelodySusie customer support team and they responded within that same day and sent me a new package immediately and they even checked in to see if i received my new drill package. thank you so much for your excellent customer service, i am so happy to use my new drill!
Trina B.
Posted
I am a licensed cosmetologist / Nail technician This is the third purchase of E-files/drills that I have made with Melody Susie this time I ordered the sparkle Plus 35,000 rpm and I have to say every time I get a new drill is always better than the previous the first one I had ever got was completely amazing but to see how much they improve every time is astonishing I love this new drill it is extremely quiet it barely has any vibration so when I'm at work this drill makes my job so much easier and so much quicker and a lot more comfortable for my clients as well I feel their products are so amazing for professionals but also for home use I love that they're very versatile and they have multiple products colors they have something for everybody. every time I have bought from Melody Susie it has been amazing I would highly recommend shopping with this company you will truly love any and everything you get. The customer service is exceptional they are very sweet professional and quick so if you ever have any issues they are very very helpful in helping you figure out what's going on and how to fix your problem I would highly recommend Melody Susie and I will be a customer for life...
