Average
554 reviews
MacmallHonesty, pricing, process and quality scores appear once 5 customers have rated them.
MacMall sells Macintosh computers, Mac accessories, Mac software, iPads, iPods, accessories for the Mac, iPad, iPhone and Apple Watch and consumer electronics to consumers and businesses.MacMall Is the Best Place to Buy Apple Products, Apple Related Solutions and Consumer Electronics! Here are some of the many MacMall business services you can count on:Dedicated MacMall Business Account ExecutivesWindows installation on your MacCorporate Access Pages (CAPs) - customized MacMall sites with specific pricing for your businessSoftware licensing and trackingImaging and replicationAsset taggingLeasing service
Macmall (macmall.com) has 554 customer reviews on Rated Honest, with an average rating of 3.7 out of 5.
554 approved reviews, newest moderated first
PD
Posted
Two days shipping took 4 days.. Overall good so far.
Response from Macmall· Jun 28, 2018
Thank you for giving us this wonderful opportunity to serve you and knowing that you are satisfied. Kind Regards, MacMall Customer Care
ROBERT
Posted
Purchased a refurbished 2 in . Excellent condition, minimal packaging and instructions yet it was all that was needed. I would purchase from them again.
Response from Macmall· Jun 26, 2018
We appreciate your trust in our company and we are pleased to know that you are satisfied. Truly, it is our pleasure to give the best service you deserve. We look forward to your next purchase. Thank you. MacMall Customer Care
RAFAEL
Posted
It was mostly okay. They wouldn't mail it to my personal mailbox. I understand they probably don't want to deal with "fraud" by sending items only to your home only, but I don't need expensive items sitting at my door step. I came here because it was a good deal, but after paying $35 for a domestic wire transfer that I could've paid on fast delivery it wasn't a good deal anymore.
Response from Macmall· Jun 25, 2018
Hi, Thank you for posting a review. We are sorry that our restrictions caused you to lose out on a good deal. Please be guided that these restrictions are designed to protect our customers. Please check the email we sent you. Thanks. Macmall customer Care
Glenn
Posted
The product that I ordered was not in stock. MacMall placed the order with the source that mailed it directly to me. Excellent job!!! Thank you, Rod.
Response from Macmall· Jun 18, 2018
We appreciate your trust in our company and we are pleased to know that you are satisfied. Truly, it is our pleasure to give the best service you deserve. Thank you. MacMall Customer Care
MICHAEL
Posted
I received an email with an apology for the misunderstanding. Customer Care Representative reached out and tried to make it better. I appreciate that they took the time to make the issue/situation better. That speaks volumes for a company who prides itself on customer service. Yes i was disappointed and it doesnt change the fact that i received my product a day late. The good thing is my son was very happy and excited to recieve his birthday gift. Thank you Macmall for making things right.
Response from Macmall· Jun 15, 2018
Hi, We are sorry for the delay. We sent you an email hoping to discuss the issue with you further. Thanks. Macmall Customer Care
BROOKSIE
Posted
No problems 👌👌✌
Response from Macmall· Jun 13, 2018
We're very grateful that you are satisfied with the service. Giving you a superb service is truly a pleasure. We hope to have the pleasure of serving you again soon. Thanks. MacMall Customer Care
MR
Posted
I work at a tax exempt organization. I often have trouble buying off of sale emails (they can't give us the same price & we need to go through their government or they can't do tax exempt). They had a really good deal on a monitor, so I decided to give them a try. I sent an email to support. It was answered quickly by Dean. He told me to place the order on the website to get the deal price then email him the invoice and he would credit us for the taxes charged. Everything went VERY smoothly!
Response from Macmall· May 22, 2018
You have certainly made a good choice and we will always do our very best for your satisfaction. Thanks, MacMall Customer Care
ISAAC
Posted
My order was delayed because the engraving information I included with my order was not available to the staff fulfilling my order. MacMall phoned me and e-mailed me to provide the engraving information to them again. My order was fairly small, two ipads, cases, backup drive, headsets, and an adapter cord. My order was sent in three different shipments. MacMall phoned me and asked if they could change my delivery address because they could not find a record of my name associated with the address I provided. MacMall asked if I knew a certain name, and I said yes that is my son. I left instructions to have the shipper contact me prior to delivery so that I could grant them access to my driveway through my electric gate. Three deliveries and not one call. All three deliveries were left at the gate and could have easily been stolen. The packages were addressed, C/O my son who lives in my home.
