Lighting New YorkReviews of lightingnewyork.com

Awesome customer service! I spoke with a lighting expert who helped me through the buying process. The checkout was easy to follow. Looking forward to my lights!

Terrible experience. Purchased 2 ceiling fans on May 20th...put together one...it was poorly defective - manufactured. Blades didn't line up perfectly. Now they say i cannot return it. I'd steer clear of this horrible company

I almost cancelled my order after seeing the reviews. These reviews are not at all what I experienced. I purchased from this website and found the sconce we wanted for about $175.00 less than everywhere else (including Wayfair). I ordered my light on Tuesday (March 28th) and had the light in my hands on Saturday (April 1st), 4 days later. No waiting 2 weeks to process, not getting shipped from China, none of the complaints I’m seeing here. Maybe they are fake complaints from rival companies, because I just can’t understand where anybody would be unhappy. Make sure you read the other reviews posted by the people posting negative comments for this company…you can see some people are just insane. Further, the light is prettier in real life than pictured, and came with a spare crystal.

Poor website, call center and ethics. When they make an error, their customer service approach is to make you do all the work to get your $ back. Refuse to cancel order that they initiated incorrectly, refused to send return labels, refused to refund $ until they inspected return of item that was never ordered.

Sent me the wrong item and didn't work with me to get the item I actually ordered in a timely manner. Would never order from this company again.

after 5 months wait sent me broken merchandise w missing pieces when I sent it back they refused to refund me because it was damaged!

ABSOLUTE GARBAGE COMPANY!!! WE PURCHASED A CHANDELIER FOR OVER $1700 IN FEBRUARY OR MARCH OF 2021. IT CAME DEFECTIVE AND GLASS PIECES WERE BROKEN. DUE TO COVID WE WERE UNABLE TO RETURN THE ITEM. MY WIFE AND MYSELY HAVE BEEN EMAILING Lindsay Boccardi AT THE CUSTOMER SERVICE. SHE KEEPS PUSHING THE PARTS TO NEXT MONEY. WE WERE SUPPOSED TO GET TRACKING NUMBER BY 10/26 AND THERE IS AGAIN NO RESPONSE. I WILL BE REACHING OUT TO SENATORS AND MEDIA HOUSES. DO NOT USE THIS GARBAGE COMPANY. SAVE YOUR MONEY AND USE SOMEONE ELSE

Had a very pleasant first purchase experience with Lighting New York. I was assisted by the online rep., Wendy Pellegrino, who price matched a table I researched on many websites. She facilitated the temporary sale price of a competitor and a little bit more, making it worthwhile doing business with them. The process was efficient, with updates on shipping information. All went smoothly and I received my table directly from the manufacturer in a timely manner. No doubt I will turn to them in the future.