customer
Posted
The order has not arrived yet since order date early September 2026. It is now October 19, 2026.
The order has not arroved

Poor
62 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Company Name: Light and FaithWebsite: lightandfaith.comLocation: Albuquerque, New Mexico, USAEmail: [email protected]: E-commerce – Faith-Inspired Apparel & AccessoriesAbout Us:Light and Faith is a faith-driven lifestyle brand dedicated to spreading positivity and spiritual inspiration through thoughtfully designed products. Our mission is to empower individuals to express their beliefs and values in everyday life.Our product range includes:Apparel: Comfortable and stylish clothing featuring faith-based messages.Drinkware: Durable tumblers and mugs adorned with uplifting scriptures and designs.Accessories: Items that serve as daily reminders of hope, love, and faith.We are committed to quality craftsmanship, customer satisfaction, and fostering a community centered around faith and positivity.Customer Commitment:Production Time: 2–3 business daysShipping Time: 8–12 business daysShipping Policy: Free shipping on orders over $68Returns: Hassle-free return policy to ensure customer satisfactionConnect with Us:Facebook: facebook.com/lightandfaithshopInstagram: instagram.com/lightandfaithYouTube: youtube.com/@lightandfaithJoin our community and let your light shine through faith-inspired living.
LightandFaith (lightandfaith.com) has 62 customer reviews on Rated Honest, with an average rating of 2.7 out of 5.
62 approved reviews, newest moderated first
customer
Posted
The order has not arroved
Julie A O.
Posted
I received the wrong size and I have not had time to do anything about it to return the product.
Breana C.
Posted
Beautiful sun catcher! Very happy with it!
Response from LightandFaith· Oct 21, 2026
Thank you so much! At Light & Faith, we are delighted to have crafted this piece for you and sent it your way. You can hang it in a spot with direct sunlight to enjoy the most beautiful light-catching (suncatcher) effect. Have a nice day~
Ken
Posted
II have not received my order, which was an anniversary gift to my wife, which is now passed. Nor have I received ANY reply from "customer service" regarding my order. And now you ask 'how did we do'?! If I could give zero stars, I would, which would reflect what I've gotten from you. Please send what I've ordered or refund my money.
James Y.
Posted
Was a good experience except for the lack of communication.
Response from LightandFaith· Oct 3, 2026
Hello, thank you for supporting our store. We look forward to assisting you with your orders in the future. Have a nice day!
K K.
Posted
Order was mis-delivered, never received. I'm requesting a full refund. Order was delivered to a house on a different street, as shown in the delivery photos. I've contacted the delivery company, awaiting their response.
Response from LightandFaith· Oct 3, 2026
Hello, we have double-checked the order and confirmed that it was delivered to your doorstep at the address specified in the order. Since you mentioned not having received it, we are following up with the delivery service again to help resolve the issue. We sent an email with instructions and details a few days ago; please check your inbox (and spam folder) to ensure you received it. Thank you so much, and have a nice day!
Brent B.
Posted
Delivered nicely
Response from LightandFaith· Oct 3, 2026
Thank you very much for choosing Light & Faith products. Wishing you a wonderful day.
Craig
Posted
Terrible customer service
Response from LightandFaith· Sep 25, 2026
Hello, we previously replied to your emails regarding your situation. You placed two orders for the same design but in different sizes—spaced a few days apart—and subsequently requested a return, stating that you had only purchased the extra item to compare sizes and did not actually need the other one. Unfortunately, we cannot process a return in this instance as it does not comply with our return policy; we hope for your understanding. Have a nice day~