Great
789 reviews
Lift DownHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
789 approved reviews, newest moderated first
Jason D.
Posted
There was an issue with the manufacturing on the item I ordered (it’s bound to happen). When I reached out to Lift Down, Marielle responding quickly and sent me a new hat. Great customer service! It’s one thing to have everything go smoothly, it’s another to make things right. Marielle’s response makes me a customer for life.
Dave C.
Posted
The customer service is outstanding. I love the hats. I had an issue with one that was resolved quickly and with care for my issue. Thank you!
John K.
Posted
The product was exactly as described in their ad. I purchased four hats hoping they would fit my large head and look like they were not squeezed onto my head. The fit was perfect and the style and colors were great. Good communication and updates on delivery. I will buy from this vendor agsin.
CASEY M.
Posted
Excellent customer service, and I finally found a true low profile cap.
Vic R.
Posted
The e-commerce platform is designed very well. Searching the catalog and placing orders is very user friendly. Seamless process thru the ordering . Very pleased with how quickly after the order was placed I received the product. The Classic baseball cap is very well designed and the fabric is perfect. Many colors to choose. The customer "care" is as great as their products. Very helpful very focused on the customer. CAPS off to them !!!
Michael C.
Posted
This will be the third hat I purchased from them . Some how the order got lost . After contacting customer service . I received a email back in about 5 min. . They are shipping me out a new hat . No question asked , no hassle. Great customer service . Will definitely use this company again.
Ryan L.
Posted
I have a stupidly large head. Aside from a New Era cap I got from a second hand store, these are the only baseball caps that have ever fit. They're beautiful, and the ordering experience was painless.
Wanda B.
Posted
Quick resolution I needed to exchange a hat since I already had that color and they made it easy. It’s my second order, I love the simplicity of the caps, no logos!
