Excellent
2,026 reviews
LensFactoryHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
Richard B.
Posted
The price was good and it was nice to reuse my old frames that were in good condition and not have to buy new frames. They explained all the lens options and tints and coatings well. I am happy with my glasses.
Scott
Posted
Wanted glass lenses for the durability. No eyeglass supplier in the Kansas City area could supply glass lenses. Lensfactory customer service rep answered all of my questions about the process of sending my frames with the old lenses in place. Fit and finish of new lenses in my old frame exceeded my expectations.
Joseph M.
Posted
The prescription was perfect. The lenses placement in my frames was perfect. The customer service was perfect.
Steve G.
Posted
The lenses I received were slightly off and the lens factory did an excellent job of rectifying the situation without any hassle.
Delores D.
Posted
Excellent experience and good work!
Tom
Posted
Felt kinda misled about time required for my lenses and needed new nose pieces. Lenses were fine, would of happily paid for new nose pieces.
Norman N.
Posted
Fast service and wonderful new lens.
Brian G.
Posted
Very good quality lenses. Service was great and easy to follow.
