Norman F.
Posted
Process would have gone faster if USPS…
Process would have gone faster if USPS would not have sent frame to lab in a back and forth that delayed it an extra week.

Excellent
2,026 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
2,026 approved reviews, newest moderated first
Norman F.
Posted
Process would have gone faster if USPS would not have sent frame to lab in a back and forth that delayed it an extra week.
Randall B.
Posted
They sent me the wrong lenses in my frames. There lenses are quality but they need to pay more attention to what is ordered.
Tondalayo G.
Posted
The glasses are crystal clear! And they return my lense that couldn't remove before sending them in!
Dorothy P.
Posted
The process was easy, the time frame was very fast and the glasses were excellent. They provided much better vision than glasses purchased in person and with the pricing, I was aware of what I was paying foe as opposed to being given a total price.
Anne B.
Posted
Affordable, clear instructions, great follow up and a great new lens .
Kevi P.
Posted
Absolutely perfect. Best lenses ever. I highly recommend this company!
Drew
Posted
Great lenses. Half the price my doctor’s office quoted me. Fourth time ordering. What a great service!
David L.
Posted
I chose Lens Factory based on the review score. The frames sent for lens replacement were by Zenni and had Zenni lenses, which were below the quality of my glasses from EyeBuyDirect. Using the same prescription that's in both glasses, I had Lens Factory install new lenses in the Zenni frames. What I received are lenses worse than what Zenni provided. I've given two stars based on the promptness of my order.