Excellent
925 reviews
KURU FootwearHonesty, pricing, process and quality scores appear once 5 customers have rated them.
KURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
925 approved reviews, newest moderated first
Donna J.
Posted
Quick response for my return and a personal note of understanding about why they don't work.
Response from KURU Footwear· Jun 25, 2026
Thanks for the kind words! We're glad our GURU team was able to get your return rolling quickly and, more importantly, take the time to understand what went wrong. Finding the right fit can be a journey, and we're happy we could walk a few steps of it with you.
Jennifer M.
Posted
The exceptional customer service skills, the real time responses and the complete resolution to my questions and issues! From start to finish, my experience was amazing. I will continue sharing Kuru Footwear with everyone I know. The entire process I went through has been worth every ounce of my time!
Response from KURU Footwear· Jun 25, 2026
Wow, thank you for such a glowing review! Your kind words have us walking on sunshine. We're thrilled to hear our GURU team was able to provide quick answers, real solutions, and an amazing experience from start to finish. Thank you for sharing KURU with your friends and family. That kind of support means the world to us!
Freddy I.
Posted
The whole process was easy and quick.
Response from KURU Footwear· Jun 25, 2026
Short, sweet, and music to our ears! We're so glad the process was easy and quick for you. Thanks for taking the time to share your experience and for letting us put a little extra spring in your step.
Sarah L.
Posted
The solution was quick and exactly what I wanted.
Response from KURU Footwear· Jun 25, 2026
Now that's a perfect fit! We're so glad we could get you the solution you wanted, and quickly, too. Thanks for the kind words. It always makes our soles smile when we can make things easy.
Laura A.
Posted
Immediate reply and understandable explanations.
Response from KURU Footwear· Jun 25, 2026
Fast answers and clear explanations? That's our favorite combo! We're so glad our GURU team could get back to you quickly and help make everything easy to understand. Thanks for taking a moment to share the love. It means a lot to our team!
Gina S.
Posted
I decided to try the LOMA Jarvi sandal as cute summer work shoe, I am a hairstylist and can be on my feet for up to 6-8 hours straight. These are so comfortable! They keep me balanced, give me a little height and I don’t feel the aching that I normally do at the end of the day. I decided to order the other color and use my points when purchasing them. I noticed that the points were still pending so I called customer service. I got someone on the phone right away, no prompts or being redirected to a website and she was super friendly and helpful and cleared my points so I could immediately use them. They are a little pricey, however these will be my go to shoes for work and regular wear, the never ending hunt is over so it’s totally worth it !
Response from KURU Footwear· Jun 23, 2026
Thank you for sharing your experience! We're so glad the LOMA Järvi is keeping you comfortable through long days on your feet. It's also wonderful to hear our GURU team was able to quickly help with your points so you could grab a second pair. We appreciate your support and are thrilled you've found your new go-to shoes!
Jennifer
Posted
My feet love their Kurus! Customer service is amazing and efficient. Thanks Kuru for being awesome!
Response from KURU Footwear· Jun 22, 2026
Thanks so much! We're thrilled to hear your feet are loving your KURUs and that our team has been able to support you quickly and efficiently. We really appreciate you being part of the KURU family!
Susan D.
Posted
I ordered a pair of Atom2 sneakers and a pair of Moment slides. I love the slides but wasn’t sure about the sneakers. They were so kind about returning the sneakers even though I no longer had the box and wore them one time for a few minutes. Not many customer services are that accommodating and I appreciate it.
Response from KURU Footwear· Jun 22, 2026
Thank you for sharing your experience! We're so glad our team was able to make the return process easy, even without the original box and after a quick trial wear. Flexibility and support matter, and we're happy we could help. We appreciate you giving both styles a try, and we're glad you're enjoying your MOMENT slides. Thanks for choosing KURU!
