Excellent
465 reviews
Kanguro InsuranceHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Kanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7. We offer comprehensive customizable petcoverages starting with an accident and illness plan & wellness for your cat or dog. Kanguro also stands by your side providing Renters Insurance. Rest easy with Kanguro safeguarding your personal belongings and assisting with liability expenses should unfortunate events occur.
Kanguro Insurance (kanguroseguro.com) has 465 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
465 approved reviews, newest moderated first
Daniella Z.
Posted
Excelente servicio
Response from Kanguro Insurance· Jul 1, 2026
¡Hola Daniella! Gracias por tu reseña. Nos encanta saber que tuviste una excelente experiencia con nosotros. Gracias por confiar en Kanguro; aquí estaremos siempre para acompañarte y ayudarte en lo que necesites. 🦘 – The Kanguro Insurance Team
HOLLY T.
Posted
I asked a question about my claim and Jules was able to pull up my claim and give me a quick, clear explanation. He also answered a question I had regarding how the AI worked.
Response from Kanguro Insurance· Jul 1, 2026
Hi Holly! Thank you for sharing your experience. We're glad Jules was able to provide a quick, clear explanation about your claim and answer your questions. We've shared your kind words with him, and our team is always here whenever you need support. – The Kanguro Insurance Team 🦘
Marisol Adriana Fernandez L.
Posted
Me resolvieron mi problema rápidamente
Response from Kanguro Insurance· Jun 25, 2026
¡Muchas gracias por tu reseña, Marisol! 🧡 Nos alegra saber que pudimos resolver tu problema rápidamente y que nuestro equipo te brindó una atención amable. Comentarios como el tuyo nos motivan a seguir ofreciendo el mejor servicio posible. Gracias por confiar en Kanguro Insurance. ¡Aquí estaremos siempre que nos necesites! — The Kanguro Insurance Team 🦘
Todd Swallows J.
Posted
When I say that you get to talk with a real person I just don't mean someone who speaks good English and or Spanish I mean somebody who really genuinely cares. I've called in a few times now with questions and concerns and every single time I've had a very short one to two minute wait with just a few buttons to press to know what department I need to speak to and all three times they've gotten on a personal level with me and my animal and my understanding of what they offer and they don't offer just insurance for your pets and your home but they also offer genuine compassion at the end of every phone call I had a smile on my face I was no longer concerned with my worries they were very informative they weren't pushy here at this company they care. If I could leave two five-star reviews I would I would leave a five-star review with every experience you genuinely got this one right no automated voice no work around no being sent back and forth I thought their messaging service was automated nope those are real people messaging you they do offer an AI system but why do that when you could just pick up the phone and have a great experience every time
Response from Kanguro Insurance· Jun 25, 2026
Wow, Todd, thank you so much for taking the time to share this. 🧡 Knowing that you felt genuinely cared for means everything to us because that's exactly the kind of support we want every member to experience. We believe insurance should feel personal, simple, and human. Thank you for recognizing our team and the compassion they bring to every conversation. Our goal is to make every interaction feel supportive, reassuring, and focused on what matters most. Your words truly made our day, and we'll be sure to share them with the entire team. Thank you for trusting Kanguro Insurance. We're always here whenever you need us. — The Kanguro Insurance Team 🦘
Marcela
Posted
Excelente atención y claridad
Response from Kanguro Insurance· Jun 23, 2026
Hola Marcela! Gracias por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que recibiste una excelente atención y que nuestro equipo pudo brindarte la claridad que necesitabas. En Kanguro Insurance trabajamos para hacer que el proceso sea simple, transparente y fácil de entender en cada paso. ¡Gracias por confiar en nosotros! 🐾🏠 — The Kanguro Insurance Team
Angyris V.
Posted
Excelente servicio de Kanguro 100% recomendado, la atención de David fue 10/10
Response from Kanguro Insurance· Jun 23, 2026
Gracias por tu recomendación, Angyris! Nos encanta saber que tu experiencia fue tan positiva y que nuestro equipo pudo brindarte la atención que esperabas. Comentarios como el tuyo nos motivan a seguir haciendo que el seguro sea más simple, accesible y humano. ¡Le compartiremos tu reconocimiento al equipo! — The Kanguro Insurance Team
Morales H.
Posted
Excelente servicio
Response from Kanguro Insurance· Jun 23, 2026
¡Muchas gracias por tu reseña, Helga! Nos alegra saber que tu experiencia fue excelente, comentarios como el tuyo nos motivan a seguir mejorando. Siempre estaremos aquí cuando nos necesites. - The Kanguro Insurance Team 🦘
tania M.
Posted
Alexa was very helpful and professional. She took the time to explain the policy details and answer all my questions.
Response from Kanguro Insurance· Jun 18, 2026
Thank you for your kind words! We're so glad to hear that our team was able to provide the support and guidance you needed. At Kanguro Insurance, we believe in taking the time to make sure every customer feels informed and confident about their coverage. We truly appreciate your trust and thank you for choosing us! 🐾 - The Kanguro Team
