Midi HealthReviews of joinmidi.com

My provider listened to my concerns, explained the causes of my symptoms, and thoroughly explained how treatment plan would address my symptoms. Respectful, timely, understanding.

I love my doctor Janis Rustad, she listens to me, is empathetic with what I’m going through, and always willing to help. It is hard to contact Midi for insurance issues and can be a struggle to fix, but I would take technical issues over a bad doctor. She really has helped hear my concerns and helps me come up with solutions.

Started with Midi in October 2025 $350 for first virtual visit, and $150 thereafter. My goal was HRT, and my every first appointment was canceled by Midi because I did not confirm my appointment via text message because I did not receive it. I had to reschedule for a later date. I rescheduled, and for my 2nd appt, I still did not receive my text to confirm, but the NP called me, and emailed a link to log into the meeting. I had another appointment today, and I did not receive a link to log into, no text and no call. How the heck are patients supposed to meet when you have no meeting invite. I am in Perimenopause, and was put on estrogen with out having labs done to check my levels. After I mentioned this to the NP, she mentioned that because I was in PM, that I did not need labs. I am done with Midi. I am paying too much out of pocket for this shotty service. I would NOT recommend.

I have had multiple appointments and only one month of the prescription so far. The first one took two weeks for it to ship! And then the dr/nurse I met with said I would have one refill. But I did not. I needed to get a quick appt scheduled (prior to the one I had already scheduled) so I could get the refill in time. Now I am in the same boat again. They can't tell me when it will be shipped even though I paid for the prescription last week. Their website sucks and they do not know what they are doing. I would NOT RECOMMEND!!!

Very easy to make an appointment. I had my first session with my clinician and she made sure to ask all the correct questions. She made me feel comfortable and was extremely knowledgeable. I am excited to start this journey with Midi.

from signing up to getting an appointment was very fast and I did not have to convince the doctor about my symptoms.

I am not loving the website. I tried going on the app- it says I don't have an appt. I did and I have another scheduled/ still not registering. So I have to go back to my emails and click on links there to get in to my chart. Not finding it user friendly

Easy to schedule an initial session on line, session itself was clear, technology was easy. NP Jen was personable, understanding and really took the time to address my struggles. She gave me options to consider, various treatment plans and encouraged follow up via the website for any concerns or questions I might have before our next online face to face meeting. So far, SO GOOD!!