Average
159 reviews
Jenni AIHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Struggling with research papers or facing writer's block? Meet Jenni AI, your new research & writing companion. Supercharge your writing with Jenni AI's autocomplete, helping you write 10 times faster with auto in-text citations. Loved by over 5 million academics worldwide, Jenni AI is trusted by top universities and businesses for research and writing. From essays to research papers, Jenni AI offers powerful features like paraphrasing, source-based generation, and an AI chat assistant. Customize your writing style, manage your research library, and never write alone again. Start Writing - it's free
Jenni AI (jenni.ai) has 159 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
159 approved reviews, newest moderated first
Majd M.
Posted
As a researcher, it is helpful for preliminary drafts or brainstorming. For generating outlines, rough paragraphs, paraphrasing, or reorganizing ideas (especially if English isn’t your first language), Jenni.ai can help accelerate the early phases of writing.
Carlos S.
Posted
It is not an easy and intuitive AI to use. It probably requires more time to become familiar with it in order to obtain quality results. For a basic user like me, the learning curve was a complex task. Even so, customer service welcomed my comments and refunded my subscription.
Kenneth
Posted
Jenni AI uses deceptive business practices to auto-renew and will refuse a refund if you do not contact them within 7-days of noticing said error. Considering that the business does not send user notifications for renewals, receipts or invoices, beware providing them with your card details. Cancelling a subscription is difficult, so I would highly discourage other potential customers from sharing their billing information with this company, as they will charge you. Simple Google searches reveal that this is a common occurrence. I felt dismissed by their customer service team and will warn anyone from working with or subscribing to their service in the future. BEWARE.
Jenny T.
Posted
I had apparently signed up when I did my PhD, but did not know what email I used! A payment went through that I didn’t expect and I wanted the service turned off. I sent an email to their support and within minutes, this person named Kate came to the rescue. She searched, found my wayward account, and processed my refund. Service like that is rare!!
Yuet Kiu T.
Posted
It’s so useful and the service is good as well
rasheed M.
Posted
Jenni.ai seems to have a great balance between authentic source generation and balanced support to my ideas in writing. It is evolving in the background, i have seen their beta version of being able to use docx and things like ability to refer back to older chats will really help. Overall as an AI assistant i am impressed.
Elvis Z.
Posted
Excellent App helps with my research
Krystle
Posted
Overall, I really love Jenni.ai and am working on improving my skills within. There is just a lot on the market right now related to research and AI, so I have enjoyed its ease of use. The customer service was excellent and fast, and luckily, I was able to cancel the annual plan within the 7-day window that I almost missed. If you are using it regularly, it is definitely worth it! I would recommend that the company extend the 7-day policy to 30 days to give customers time to review their billing and identify any missed discrepancies, especially with annual plans.
