Poor
80 reviews
Innovative Partners LPHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Innovative Partners provides customers with quality, affordable healthcare options that protect individuals and families across the nation. No matter where life takes you, Innovative Partner's health benefit plans provide consumer's with access to the the largest and most comprehensive independent participating provider (PPO) networks in the United States.Innovative Partners offers affordable rates and a flexible approach payments, because everyone deserves quality coverage that fits their unique health needs. Consumers can take advantage of a range of unique subscriber benefits including but not limited to telemedicine solutions, prescription coverage programs, wellness services and much more. We aim to provide peace of mind & innovative solutions that benefit the health and wellness of the consumers we serve while benefiting the communities in which we live.
Innovative Partners LP (innovativepartnerslp.com) has 80 customer reviews on Rated Honest, with an average rating of 2.6 out of 5.
80 approved reviews, newest moderated first
Chris L.
Posted
I’ve always had insurance through my former employer, so I had to get my own I quickly realized how frustrating the whole process can be. Last year I started working with Phil and I’ve been very satisfied. He was so understanding about my specific needs and he made the process so simple for me.
Rich S.
Posted
They are the worst insurance I have ever worked with, they care noting about helping you! I would recommend you take your money and throw it in garbage before giving these losers your money!
Response from Innovative Partners LP· Mar 14, 2024
Hi Richard, We regret to hear that you've had a negative experience with us. Innovative Partners strives to deliver meaningful experiences to every one of our consumers and we apologize that your experience with us fell short. We would appreciate you giving our team a call so we can look into your issue directly. We value honesty and transparency, and we assure you that our decisions are made with the utmost care and consideration for our consumers' well-being. We regret any inconvenience caused but hope to hear from you so that our Customer Service team can look into this matter for you. Innovative Partners
Shantara S.
Posted
This company has excellent customer service the agents are full of excitement & always ready to assist. Customer service here is without doubt amazing. The rep I had was so helpful & explained everything in regards to my coverage with the utmost care importance excitement.
Amber O.
Posted
Their customer service was fast and quick very helpful and got me all the right details and information on the policy. Great Policy As Well Definitely Very beneficial If you don’t have a Medicare policy. They due cover as a secondary as well as a primary just in case you would like extra benefits. Definitely love that about this company .
Mikael A.
Posted
I’ve had this insurance for a while now and it has been very helpful you me and my kids. I give them a 5 out of 5.
Chris
Posted
I had difficulty finding my ID card but Kylie was able to walk me through the member portal with no issues! Hold time was a little long though!
Britany V.
Posted
This insurance is the best. Customer service assisted me with keeping the doctor I had for awhile without all the hassle.
Rayqwan W.
Posted
I called about questions regarding my policy and the customer care team was so patient and kind. Answered all my questions and I got off the call feeling more knowledgeable about how my plan works. Thank you!
