Woodrow
Posted
Not necessary to pay so much more for…
Not necessary to pay so much more for quality. I got the 3 pack for the price of one at the big box store. Great value and water quality.

Great
416 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2014, ICEPURE aims to transform residential plumbing systems and make high-quality, filtered water accessible in homes across America. Using cutting-edge reverse osmosis technology and contaminant-removing filters, our water purification solutions are 100x more effective than simple pitchers or faucet attachments. We develop user-friendly yet technologically sophisticated products, with conveniences like tankless machines, low-maintenance filters, and monitoring apps.With ongoing R&D focused on the next generation of water safety and environmental health, ICEPURE is paving the way for smarter homes and a sustainable future.
ICEPURE (icepurefilter.com) has 416 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
416 approved reviews, newest moderated first
Woodrow
Posted
Not necessary to pay so much more for quality. I got the 3 pack for the price of one at the big box store. Great value and water quality.
Thomas A M.
Posted
Iris was great! She was very concerned and caring and helped with the issues we had with the first water cooler. We received a thorough review of the issues and Icepure made good on the promise to replace the machine. We just received the new one - and returned the first one - and are hoping that things go better with this one. We will let you know. Sorry I got a little frustrated as we continued to attempt to fix the first machine. But Iris was great thru it all. We will keep you posted on our progress and experience with this new cooler. Thank you!
William R.
Posted
Great reliable easy to use product! Love how it lets you know when filters need changing. And changing filters are a snap to install! No more hiring someone to change them out!
Anthony U.
Posted
Not allot of direction and almost impossible to talk to someone from your company.
Response from ICEPURE· Apr 16, 2026
We're very sorry for the frustration and inconvenience caused. We understand how important it is to receive clear guidance and be able to speak with someone when you need help. Our customer support team will reach out to you shortly to assist you further and make sure your concerns are addressed. Thank you for your patience, and we truly appreciate the opportunity to make this right.
Duane C.
Posted
How do I clean and maintain my machine?
Bob S.
Posted
Updated on 4-16-26: I ordered the under-counter ice maker. While I was concerned when I could not get the tracking number to work and could not find a phone number to call them, Icepure answered by email and the ice maker arrived promptly on day 8.
NDMN
Posted
Great filters, perfect fit. I don't have to descale my machine as much when I use these filters.
Alfred C.
Posted
This is a reorder of water filters that was easy to order and received quickly.