Excellent
662 reviews
HoufyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world.Our mission is to empower everyone to book direct and save on service fees.We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!
Houfy (houfy.com) has 662 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
662 approved reviews, newest moderated first
David
Posted
Somewhat confusing but useful. I found my rental by word of mouth and locked around on the site enough to book it with the owners help...
Response from Houfy· Oct 22, 2025
Thanks for the feedback! Glad you were able to book successfully — we know the site can take a little getting used to, and we’re continuously working to make it simpler and more intuitive.
Mark G.
Posted
Easy, Great Communication with the Owner.
Response from Houfy· Oct 22, 2025
Glad to hear it was an easy experience and communication went smoothly — that’s what Houfy’s all about! Thanks for the review.
Thy
Posted
Adding listings to houfy was a breeze. We received our first booking and everything went smoothly. This is a great site for direct bookings
Response from Houfy· Oct 15, 2025
Thank you Thy
albee
Posted
Easy to book and much more economical!
Response from Houfy· Oct 15, 2025
Thank you Albee
Douglas
Posted
SEAMLESS. Ease of communicatioin.
Response from Houfy· Oct 14, 2025
Thanks Douglas
Amanda
Posted
I am new to Houfy and getting to know the system takes time. I guess I didn't realize my entire listing would be inactivated because I didn't respond to a message in my inbox. The message was actually a test from one of my previous renters. Not being able to speak to someone right away was discouraging and the resolution time was up to 48 hours. Luckily I was able to re-list the property immediately and book a renter. It would be great if there was a live chat or quicker resolution times.
Response from Houfy· Oct 14, 2025
Thanks for the honest feedback and for giving Houfy a try. We understand it can be frustrating to have your listing go inactive — the system does this automatically to ensure the platform stays active and reliable for both guests and hosts. While we quote up to 48 hours for resolutions, we always aim to have resolutions much sooner — often within a few hours depending on the issue. As a lean team that doesn’t take commissions (we’ve forfeited over ~$2 million in fees this year other platforms would have collected), our goal is to stay efficient while keeping Houfy fair and accessible for everyone. We’re also working on ways to make support faster, including automated tools to handle simple cases instantly. Really appreciate your patience and feedback — and glad to hear you were able to re-list and secure a booking quickly!
Scott
Posted
I strongly suggest anyone interested in staying at Lake Chelan book their room with the very kind attentive owners of the Cabana's. Their rooms are clean, modern and well appointed for a very comfortable stay at a great location within walking distance to great shopping, dining and recreation. We return year after year to enjoy the comfort they provide.
Response from Houfy· Oct 8, 2025
That’s wonderful to hear! Sounds like you had an amazing stay with great hosts — exactly the kind of experience we love seeing on Houfy. Thanks for sharing and for supporting owners who care!
Casi
Posted
Love Houfy! No fees for the guests or hosts, unlike Airbnb and VRBO. Always better to book direct through Houfy!
Response from Houfy· Oct 7, 2025
Thanks Casi
