Paul D.
Posted
The shopping experience was very easy.
The shopping experience was very easy. Great products! Thanks!
Response from HERO Defense Systems LLC· Jun 13, 2025
You're welcome! And Thank you for the kind review :)

Great
175 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HERO® promotes personal safety, save lives, and grows confidence with patented award winning non-lethal defense products engineered from the ground up.
HERO Defense Systems LLC (heroselfdefense.com) has 175 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
175 approved reviews, newest moderated first
Paul D.
Posted
The shopping experience was very easy. Great products! Thanks!
Response from HERO Defense Systems LLC· Jun 13, 2025
You're welcome! And Thank you for the kind review :)
Matt G.
Posted
Great product. When I had an ordering problem they fixed it right away
Response from HERO Defense Systems LLC· Jun 13, 2025
So happy we were able to assist!
Bryan J.
Posted
This is the second Hero gun I have purchased. Easy to conceal and quick to master.
Response from HERO Defense Systems LLC· Jun 12, 2025
Thank you! We strive to design intuitive and easy to use devices :)
michael M.
Posted
Friendly knowledgeable representative and fast delivery
Response from HERO Defense Systems LLC· Jun 12, 2025
Thank you! We have a wonderful support team and appreciate the kind feedback.
Rick J.
Posted
Easy to order. Now I hope I receive the product
Response from HERO Defense Systems LLC· Jun 12, 2025
Great to hear! And you order is on the way :) Check your email for a message with tracking info.
Leo F.
Posted
My Hero 20 20 misfire the training cartridge. Costumer service is sending me a new one. It got replaced real fast. They sent some extra training cartridges. Tested the new Hero 20 20, worked great. I now feel confident it will work when needed.
Response from HERO Defense Systems LLC· Jun 9, 2025
Thank you for your feedback. We're so happy we were able to help get things figures out!
John K.
Posted
Hassle free
Response from HERO Defense Systems LLC· Jun 9, 2025
Glad to hear it! We do our best to make things as smooth as possible.
Missy H.
Posted
This product is easy to use and looks ok. It fires well and the flashlight and laser make aiming easier.
Response from HERO Defense Systems LLC· Jun 9, 2025
Thank you for the review :)